Evercommerce - It Administrator (Remote)

IT Administrator, EverCommerce - (Remote US/Canada)
EverCommerce [Nasdaq: EVCM] is a leading service commerce platform, providing vertically tailored, integrated SaaS solutions that help more than 600,000 global service-based businesses accelerate growth, streamline operations, and increase retention. Our modern digital and mobile applications create predictable, informed, and convenient experiences between customers and their service professionals. Specializing in Home & Field Services, Health Services, and Fitness & Wellness industries, EverCommerce solutions include end-to-end business management software, embedded payment acceptance, marketing technology, and customer engagement applications.
We are building an extraordinary company and looking for talented, energetic, and motivated people to join our team. You can learn more about our Company, Culture and Values here: https://www.evercommerce.com/about-us/careers/
We are looking for an IT Administrator to focus on our EverCommerce centralized functions and to support our users & devices to maintain the integrity of our corporate environments. 
You
You gain great satisfaction from helping others and removing roadblocks to allow them to succeed at their jobs.  You love a well-oiled machine and enjoy being the go-to person who wears a bunch of hats.  You are excited about solving problems, and are ready to expand your knowledge and creativity in IT.  You have also paid your dues fighting fires in the trenches, and now you are ready for the opportunity to do things the right way.
Responsibilities

• Respond to helpdesk requests from corporate desktop users
• Manage vendors, including MSPs, cloud service providers, IT equipment suppliers, and software providers
• Manage physical and virtual servers, including backup and restore
• Identify and source hardware and software solutions for corporate users
• Manage corporate email using Office365
• Image desktop and laptop computers for new employees
• Support Windows and Office licensing
• Maintain corporate domains, DNS, DHCP, DFS, and Active Directory
• Derive requirements for new IT initiatives, and implement and manage solutions that meet these requirements

Experience And Skills

• Ability to learn quickly
• Comfortable working at a small dynamic company
• Bachelor’s degree in Information Technology or related field, or a combination of certifications and experience that equate to a degree
• Can use good judgment to solve problems where protocol might not exist
• 1+ years of experience supporting and maintaining Mac environments
• 2+ years of experience supporting and maintaining Windows environments, including both desktop support and servers
• Experience handling support tickets in an IT service desk environment

Must Have Working Knowledge In

• Regulatory auditing and document collection
• Anti-virus
• Intune Device Management / Desktop Imaging
• Scripting in VBS and PowerShell
• Azure Active Directory
• Office365

Nice To Haves

• Server backup and restore
• Experience supporting a software development environment at a SaaS company
• PCI-DSS and HIPAA auditing experience
• Working knowledge of network security, firewall and VPN configuration

Where
The EverCommerce team is distributed globally, with teams in the U.S., Canada, the U.K., Jordan, New Zealand, and Australia. With a widely distributed team, we are used to working remotely across different time zones. This role can be based anywhere in the United States or Canada – if you’re close to one of our offices, we can set you up in-office or you can work 100% remotely. Please note that you must be eligible to work without sponsorship to qualify for this position, and this role may require travel to our Corporate Headquarters in Denver, Colorado, or to other office locations around North America.
Benefits & Perks

• Flexible and generous paid time off
• Annual wellness stipend
• 401k or RRSP with company match
• Robust health and wellness benefits, including an annual wellness stipend
• Flexibility to work where/how you want within your country of employment – in-office, remote, or hybrid
• Continued investment in your professional development through Udemy
• Employee Stock Purchase Program

Compensation: The target base compensation for this position is $55,000 and $60,000 USD per year in most US locations. Final offer amounts are determined by multiple factors including location, local market variances, and candidate experience and expertise, and may vary from the amounts listed above.
EverCommerce is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We look forward to reviewing your credentials and getting to know more about your experience!