Evaluations Representative Jobs

University of Arkansas Grantham contracts with UAS Services, LLC and Oasis, A Paychex Company, as our exclusive employment partner to provide benefits and payroll services and deliver on our mission for our students. UAS Services, LLC is an equal access, equal opportunity, affirmative action employer that is fully committed to achieving a diverse faculty and staff.

Please note, the University of Arkansas Grantham is looking for remote workers in the following states: AR, AL, AZ, DE, FL, GA, KS, IA, ID, IN, KY, LA, MD, MI, MO, MS, NC, NE, NJ, NM, OH, OK, PA, SC, TN, TX, UT, VA, VT, WI, WY

POSITION DESCRIPTION:

The Evaluations Representative works within the Registrar’s Office and is responsible for assessing and articulating official and unofficial third-party institutional records, ensuring their most efficient use toward the completion of degree requirements. The role is responsible for the articulation of courses, maintaining course transfer rules, validating student transfer credits, and researching accreditation and calendar systems as needed (quarters, semesters, etc.) to streamline and standardize the transfer course process for students.

The Evaluations Representative will be knowledgeable on the functional and broader technical aspects of the transcript evaluation processes, transfer course articulation, various transfer articulation and accreditation data sites, course catalogs, course components, and have a broad understanding of general education coursework and the requirements needed to map course-to-course equivalencies.

KEY JOB RESPONSIBILITIES:

• Accurately create the transfer credit evaluation and transfer articulation information in the University’s student information system (Anthology Student) and auxiliary systems.
• Serve as a resource for students and university personnel.
• Assist in the interpretation and enforcement of university credit transfer, residency, and other policies and procedures in the construction, amendment, or changing of degree plans.
• Other duties as assigned.
• Recommend and award transfer credit to student degree programs based on a solid understanding of regulations and guidelines set forth by accrediting and other educational agencies.
• Understand Key Performance Indicators of student evaluations and meet or exceed defined metrics.
• Assist in the development of student degree plans by examination of student transcripts in electronic format (official and unofficial documents).
• Meet quantitative and qualitative standards to ensure productivity and academic integrity.

EDUCATION/ WORK EXPERIENCE REQUIREMENTS AND DESIRED SKILLS:

• Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Able to perform duties effectively and independently with evidence in making professional judgments
• Able to effectively communicate orally (in person and by telephone) and in writing
• Mathematical Skill: Able to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals; able to compute rate, ratio, and percent
• Excellent verbal and written communication skills
• Specific vision abilities include: close vision and distance vision
• Occasionally required to walk, stand
• Experience or knowledge of navigating and using a student information system, preferred
• Reasoning Ability: Able to define problems, collect data, establish facts, and draw valid conclusions based on documented policies. Able to deal with a variety of information presented in oral or written formats; and able to deal with non-verbal behavior in assisting with problem resolution.
• Extensively required to use hand to finger, handle, or feel (including the use of computer keyboards) and talk or hear (including the use of a telephone and computer).
• Able to use Internet, required
• Bachelor's degree, required
• Broad understanding, demonstrated usage, or ability to understand transfer technologies, relational databases, and/or rule-based systems, required
• Able to maintain highest level of confidentiality in accordance with the Family Educational Rights and Privacy Act (FERPA), required
• Able to work in a positive team-oriented manner with a variety of people (students, faculty, staff, administrators, vendors, and members of the general public)
• Working knowledge of Microsoft Office Suite, including Excel, Word, PowerPoint, required
• Language Skills: Able to read and comprehend simple to complex instructions, short correspondence, and memos; able to communicate in writing to university employees, and all other stakeholders with tact and courtesy
• 2+ years of previous work experience in transfer articulation, or serving on a transcript evaluation team within a Registrar & Records Office, preferred
• This position may involve sitting at a desk for extended periods of time
• 1-2 years related experience and/or training in a university or customer service setting, or equivalent combination of education and experience required

CORE COMPETENCIES:

• Influence – skilled at directing and motivating others towards personal, academic and professional success
• Integrity – operates within the highest ethical standards and integrity in all aspects of the position
• Mission Oriented - passionate about helping others; ownership spirit with a competitive disciplined execution for results
• Motivated/Results Oriented – fantastic record of personal drive and the determination to succeed
• Listening Skills – must be an active listener to ensure student needs are fully understood and met
• Good Judgment – have the ability to form an opinion objectively, authoritatively and wisely in matters affecting action
• Detail Oriented – must be able to pay attention to details and can make a conscious effort to understand causes instead of the effects