Entertainment Event Specialist (Seasonal); Disney Live Entertainment

Do you like to make a difference in the lives of families through entertainment? Do you have a passion for delivering experiences that resonate for all Guests, including underrepresented audiences? Do you enjoy making live entertainment experiences come to life for all ages, including young children and 'the young at heart'? Then, this may be the role for you.

Through innovative storytelling and a culture of collaboration, Disney Live Entertainment creates, produces, delivers, and sustains the best live show entertainment in the world. Join the Disney Live Entertainment Team and play an important role to deliver the magic because together, "We Bring Disney Magic to Life – For Everyone!"

The Entertainment Event Specialist provides administrative support for the Disney Character Events team, including the evaluation and processing of internal requests for production events including character performers, contract talent groups, Actor's Equity performers, musicians, DJs and for all Character Special Events both on property here at Walt Disney World Resort and off property. The Entertainment Event Specialist is a behind-the-scenes office and technical role. This is a seasonal position with no guarantee of regular hours.

You will report to the Entertainment Area Manager.

You Will:

• Facilitate arrangements for requests taking into consideration Brand and Usage Guidelines, Cast needs, Guest expectations, and Client business objectives
• Organize, evaluate, and process incoming requests for all Character Special Events and mini-production events with contract Talent groups, AEA performers, musicians, and DJs
• Respond to e-mails and incoming calls within the same day or within 24 hours of receiving requests
• Administrative support for the Disney Character Event management team
• Tracking and updating within Microsoft Office
• Accountable for prompt follow-up and follow-through with all requests
• Knowledgeable decision-making within the scope of the role
• Initiate schedule requests to Labor Team
• Create budget estimates for projects and events

You Have:

• Experience managing schedules and resources
• Knowledge of Character STCU agreement
• Knowledge of budgeting and accuracy with financial mathematics
• Flexibility with work schedule, including overtime
• Ability to handle confidential information
• Knowledge of Character Use Guidelines, Character Department Operations
• Ability to work in an office environment
• Understanding of Character Brand integrity and the guidelines of the collective bargaining agreements
• Written and verbal communication skills, including professional telephone etiquette
• Proficiency with Microsoft Word, Excel, Outlook, PowerPoint, Teams, Jira, Smartsheet, and SharePoint
• Ability to develop and maintain positive working relationships with Cast Members and Clients at all levels of the organization
• Organizational and time management skills, with attention to detail

Preferred Qualifications:

• Administrative experience
• 2+ years' Walt Disney World Resort Character Department experience
• Demonstrated knowledge of eR2, SAP and EISS
• Knowledge of Walt Disney World property and property-wide Entertainment offerings

Required Education:

• High school degree or equivalent

Preferred Education:

• Bachelor’s degree or equivalent in entertainment-related field

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