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Enrollment & Billing Administrator Jobs

Company

VSP Vision Care

Address United States
Employment type FULL_TIME
Salary
Category Insurance
Expires 2023-09-02
Posted at 9 months ago
Job Description
With minimal supervision, performs individual administrative functions for VSP’s Premier TPA clients including installation, maintenance, enrollment, billing, COBRA, research, analysis and problem resolution.


Gather, analyze and interpret client requirements; recommend administrative solutions to meet the client’s unique requirements for individual billing and enrollment


Install new and renewing clients in VSP’s individual billing system, input rates to generate member bills and track receivables


Ensure accurate and timely posting of all Accounts Receivables


Establish and maintain automatic payments, post and reconcile member payments and balance daily posting to prepare bank deposits


Support open enrollment for clients by validating member communications and providing Customer Care with Client Detail Pages so that CSRs are informed of client’s eligibility requirements


Process enrollments in the Open Enrollment Application and troubleshoot any eligibility or system issues related to the enrollment process


Act as point of contact for inquiries from business partners (internal and external) and members regarding questions about individual billing, open enrollment and COBRA administration


Monitor numerous departmental reports to validate and reconcile client information, member eligibility and revenue applications


Coordinate with business partners to resolve enrollment and billing issues by conducting routine audits. Implement resolutions


Research and respond verbally and in writing to inquiries regarding eligibility and VSP’s policies regarding COBRA legislation


Job Specifications


Typically Has The Following Skills Or Abilities


One to two years of experience in a position with duties that combine customer service and financial or numeric skills


Knowledge of COBRA law, policies and administrative practices


Ability to perform detailed work with numerical data and to make arithmetic computations accurately


Strong math skills in order to identify and interpret patterns and trends in numbers


Experience handling, posting and balancing cash or premiums


Strong organizational skills for setting work priorities and managing a high volume of information from multiple sources.


Demonstrated ability to identify and resolve complex problems requiring changes in priorities and workflow, or partnering with other business areas


Proficient ability to use word processing, spreadsheet and database applications including building files, writing formulas, combining columns, running queries and reports, and mainframe applications


Excellent verbal and written communication skills


Clean credit history as reported by credit report


Ability to type 35 wpm


Ability to perform 10-key by touch (6,000 ksph)


Ability to key both alpha and numeric (6,000 ksph)


Compensation range for the role is listed below. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses, equity and commissions. For more information regarding VSP Vision benefits, please click here.


Salary Range


15


21.5


VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, gender identity, sexual orientation, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.


As a regular part of doing business, VSP Vision (“VSP”) collects many different types of personal information, including protected health information, about our audiences, including members, doctors, clients, brokers, business partners, and employees.  VSP Vision employees will have access to this sensitive personal information and are subject to follow Information Security and Privacy Policies.