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Employee Relations Manager - People Operations
Company | Upstream USA |
Address | Indiana, United States |
Employment type | FULL_TIME |
Salary | |
Category | Non-profit Organizations |
Expires | 2023-06-08 |
Posted at | 1 year ago |
Career Stage: Manager
- Research and explain laws and legal affairs concerning employment to managers, supervisors, and employees
- Develop relationships with department leaders to promote employee satisfaction through good communication and efficient policy adherence
- Ensure timely resolution of grievances and complaints.
- Investigate workplace grievances and complaints
- Performs other related duties as assigned.
- Act as the ER subject matter expert by partnering closely with multiple internal and external stakeholders to establish and drive Employee Relations in a timely and responsive manner.
- Maintain good communication and positive relationships with employees to promote employee satisfaction
- Analyze department needs and develop risk management strategies that can improve employee satisfaction throughout the organization
- Develop and implement HR policies to satisfy legal requirements and ensuring the organization's treatment of employees is consistent with its core business values and objectives
- Create and conduct training for employees that mitigate risk by expanding people management skills, ensuring employee relations best practices are followed and driving adherence to policies and procedures
- Manage review and compliance of various components of the organization to include employee handbook, labor laws, health/safety, PHI, etc.
- Collaborate with legal counsel and departments in preparation for, and participation in, negotiation on behalf of the organization
- SHRM-CP or SHRM-SCP preferred
- Upstream USA’s COVID-19 Vaccine Policy requires employees to have completed a COVID-19 vaccine primary series unless a medical or religious exemption is approved. As a condition of employment, newly hired employees must provide proof of their COVID-19 vaccination or, if applicable, request a medical or religious exemption.
- Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies.
- Demonstrated excellent verbal, written, and interpersonal communication skills with the ability to present and discuss complex information in a concise way that informs others and enhances understanding at all levels
- In our hybrid work environments, there is a basic expectation that our Upstreamers will ensure that their work from home setups will have reliable access to phone and Internet to ensure connectivity to their teams.
- At Upstream we gather for moments that matter for training, teaming and connection. Our teams come together for occasional in person meetings and organizational retreats. As part of our hybrid work practices, this travel expectation will be applicable for all Upstreamers, even those based remotely.
- Extensive conflict resolution skills
- Sound judgment, analytical, critical thinking skills; exercises discretion with demonstrated ability to develop creative and innovative solutions to organizational issues
- Highly organized, collaborative and accountable, with the ability to prioritize and maintain a high level of productivity, effective communication and stellar internal customer service
- Strong understanding of labor and employment law and employee relations
- High technical proficiency minimally with Microsoft suite; Google Suites highly preferred as our current business platform
- Requires a high level of discretion due to the sensitive nature of activities
- Bachelor’s degree in Employee Relations, Human Resources, or a related field is required.
- All Upstreamers must also be able to attend work-related in-person meetings and functions as needed
- 5-7+ years of professional human resource administration, including two years in employee relations preferred OR equivalent through training, education, and other experience.
- Excellent negotiating, consulting, influencing, collaboration and partnering abilities with business executives/leaders
- Engaging and confident leader; acts with urgency and passion while remaining calm under pressure
- We keep our mission at the center; our mission to expand opportunity by reducing unplanned pregnancy guides our decisions, actions and purpose
- We trust each other; we are reliable, empathetic, compassionately direct, and confident in each others’ ability to do the same
- We bring joy to our work; we create opportunities to celebrate, connect and strengthen relationships with one another.
- We work every day to build an equitable, diverse and inclusive culture; we respect the backgrounds contexts and experiences of individuals, teams and partners in our interactions
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