E-Commerce Clerk (701) $15.99-$21.15 Jobs

Company Name:Fred Meyer

Position Type:Employee

FLSA Status:Non-Exempt

Minimum Pay Range:$15.99

Maximum Pay Range:$21.15

Position Summary

Select and gather products for customers' on-line orders in the most efficient manner with attention to freshness and quality. Assemble customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up. Provide a positive customer service experience that makes customers want to return again to on-line shopping. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Essential Job Functions

• Maintain organization and cleanliness of staging areas and equipment
• Meet/exceed productivity standards
• Perform required opening and closing procedures
• Process the orders through the point of sale (POS) system (for associates ages 18 or older)
• Communicate any substitutions or exceptions to customer's order at time of pick-up
• Retrieve each customer's order from all staging locations and ensure order accuracy; load order into customers' cars
• Follow policies and procedures to determine appropriate substitutions in the event of an out-of-stock
• Learn and adapt to new and improved processes
• Read and follow directions given in the note section
• Ensure quality and freshness of all items chosen
• Scan and bag orders on the go while following all bagging standards
• Meet/exceed customer expectations for ease of shopping, variety, freshness, and cleanliness
• Initiate and complete selection process for customers' on-line orders
• Adhere to local, state, and federal laws, food safety procedures, and company guidelines
• Report pricing, scanning, and item location discrepancies and invalid temperature types to the store e-Commerce supervisor
• Receive customers' orders from Order Selector according to guidelines; store products in optimal temperature zones
• Communicate with customers via a portable phone and respond to calls in a professional and timely manner
• Must be able to perform the essential job functions of this position with or without reasonable accommodation
• Inspect equipment and notify store e-Commerce supervisor or other store management of items in need of repair
• Assist in training new e-Commerce team members

Minimum Position Qualifications

• Excellent oral/written communication skills
• Basic math skills (i.e., counting, addition, and subtraction)
• Minimum 16 years of age
• Basic knowledge of computers
• Ability to stoop, kneel or crouch several times per hour
• Ability to work without supervision
• Ability to stand for extended periods of time and walk constantly
• Ability to read shelf tags

Desired Previous Experience/Education

• Any experience in a production oriented or warehouse environment, stocking shelves, or experience as a cashier

The final rate of pay is determined at store level based on prior equivalent work experience.

To support and reward our hardworking and friendly associates, we offer much more than just a paycheck. We strive to feed your future by offering the ingredients you need to create your own recipe for success at work and in life. Our associates receive a full plate of benefits that promote their physical, emotional and financial well-being, including access to competitive health care and retirement benefits, paid time off, mental health resources, associate discounts and opportunities to learn, grow and advance. Our associates also get to help us make a difference in our communities through our Zero Hunger | Zero Waste and Framework for Action: Diversity, Equity and Inclusion plans. Visit the thekrogerco.com to learn more about our work in the communities we serve and how our associates help us be a good neighbor.

Below is a list of some of the benefits we offer our associates.

Health & Well-being Benefits

• Mental and emotional support resources through our Employee Assistance Program
• Paid time off such as vacation, sick leave, and parental leave
• Health care benefits

Financial Benefits

• Participation in a 401(k) plan and/or participation in a Taft-Hartley pension fund, subject to certain eligibility requirements
• Group term life insurance eligible, depending on varying criteria by location and subject to certain eligibility requirements
• Associate discounts

Growth And Development Benefits

• Tuition assistance, college scholarships and educational leave of absence, depending on varying criteria by location and subject to certain eligibility requirements
• Robust internal training and development resources to grow your career

We want the best for associates and our customers, and together, we strive to create a welcoming and engaging environment where you’ll love to work. If you are interested in becoming a valued member of our team, apply now. We look forward to getting to know you!

Education Level: None

Required Certifications/Licenses: None

Position Type: Part-Time

Shift(s): Day; Evening

Regions: West

States: Washington