Director, Program Management Jobs

Logistics at full potential.

At GXO, we’re constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you’ll have the support to excel at work and the resources to build a career you can be proud of.

You’ve built an impressive career, and now you’re looking for the next logical step. As the Director Supply Chain Program, you will be responsible for the overall customer satisfaction, growth and profit levels for assigned clients. You’ll drive and partner continuous improvement efforts across multiple operational areas, including profit and loss performance, supply chain strategy development, client relationship building and new solutions design and pricing. As the Director, you will manage the customer experience and establish a strategic direction and plan for customer account growth. We want to leverage your skills and years of experience to drive positive financial results, customer loyalty and employee engagement, ensuring a bright future for yourself and GXO.

Pay, benefits and more.

We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and the opportunity to participate in a company incentive program.

What you’ll do on a typical day:

• Provide data driven solutions. Strong data analytics and expert level excel
• Establish goals, plans and related metrics; track progress and manage through obstacles to achieve program objectives
• Drive new account growth through effective solutions development
• Sustain Lean culture; promote a diverse work environment focused on the continuous improvement of processes
• Manage contractual and operational efficiency account-driven initiatives
• Build and improve strategic relationships with the client’s senior management team
• Ensure annual profit, efficiency and quality goals are attained at each client engagement
• Lead the development of effective growth strategies for the supply chain; drive new account growth through effective solutions development
• Direct capital expenditure and asset deployment activities
• Ensure annual profit, efficiency and quality goals are attained at each client engagement; ensure KPIs are meaningful, aligned and achieved regularly
• Direct capital expenditure and asset deployment activities; sustain Lean culture
• Ensure contractual compliance and that customer obligations are met
• Develop short-range and long-range plans and goals for the site: ensure Voice of Customer. KPIs are meaningful, aligned and achieved regularly
• Lead the development of effective growth strategies

What you need to succeed at GXO:

At a minimum, you’ll need:

• 7 years of program/project management experience
• Bachelor's degree or equivalent related work or military experience
• Strong knowledge of vertical supply chain and supply chain systems
• Experience in the logistics or supply chain industry

It’d be great if you also have:

• Solid financial acumen
• Demonstrated leadership and interpersonal skills with the capacity to effectively supervise, coach and influence employees
• Strong project management skills and experience
• Bachelor's degree or equivalent related work or military experience
• Excellent verbal and written communication skills; experience presenting clean, organized and thorough information and data appropriate for intended audience

We engineer faster, smarter, leaner supply chains.

GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work.

We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.

GXO adheres to CDC, OSHA and state and local requirements regarding COVID safety. All employees and visitors are expected to comply with GXO policies which are in place to safeguard our employees and customers.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.