Director Of Strategic Relationships

Jay Group boasts a long-standing track record of providing advanced e-commerce order fulfillment, subscription and return logistics, specialty packaging, and industry leadership. We are a third generation, family-owned, U.S. Company that has been trusted by some of the world’s most well-known brands for over 50 years.

We are seeking a Director of Strategic Relationships with a background in e-commerce and CPG to join our growing Client Services team. As a Director of Strategic Relationships, you will work with Jay Group clients to provide exceptional client strategy and service. If you consider yourself a story teller at heart, a proficient presenter, and problem solver, we want to meet you!

What You’ll Do

• Develop and execute customer-specific business plans that support and are aligned to both the customers' and Jay Group's initiatives
• Build and maintain relationships with clients for optimal retention and satisfaction
• Serve as a Client Advocate by providing industry expertise and critical business thought
• Optimize key metrics and KPI's to develop effective e-commerce strategies that are driven by data
• Prepare and present business reviews, quotes, proposals, product overviews, and solutions to Jay Group customers
• Demonstrate a close connection to technology and digital space; use this understanding to identify new business opportunities for Jay Group and Jay Group clients
• Oversee a team of direct reports

What You'll Bring

• Ability to travel up to 25%
• Five to eight years' demonstrated experience managing a retail e-commerce business and/or success in building business in Consumer Packaged Goods
• Expert understanding of concepts and procedures within the CPG industry
• Ability to communicate and negotiate diplomatically
• Proven analytical and problem solving skills, including the ability to leverage data to drive decisions
• Ability to influence teams and manage relationships
• Bachelor's degree in Marketing, Business or related field preferred
• Demonstrated project management experience

What We Offer You

• Paid Holidays & Paid Personal Days
• Major Medical/Dental/Vision Coverage
• Company-paid Life Insurance
• Vacation time
• Various employee discounts for travel, entertainment, theme parks, hotels, events, etc.
• Employee Assistance Program
• Short and Long Term Disability Insurance
• Lucrative 401(k) retirement plan
• Employee Accolades Awards Program - recognition and/or monetary rewards for your performance!

Jay Group is an equal opportunity employer.