Director Of Human Resources Operations

The Director of Human Resources (HR) Operations is accountable for the development and execution of the operational and shared services required to support the Company’s business objectives including, but not limited to, payroll, benefit administration, and leave management.

The Director of HR Operations will be a key leader for Five Star’s fast-paced, growing,and mission- driven organization. The ideal candidate will be a forward-thinker, creative problem solver and trusted business partner. This new role is a hands-on partner focused on driving HR operation effectiveness and efficiencies and will report to the Vice President of Human Resources.

Duties and responsibilities:

• Oversees and administers the Company’s 401(k) plan and NQDC plan.
• Ensures the accuracy of the HRIS for new hires, hourly employees, terminations, pay, position changes and supervisory organization changes.
• Oversees the Human Resource Information System (HRIS)
• Handles benefit administration to include enrollment, bill reconciliation and benchmarking.
• Monitors and ensures the organization's compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews and modifies policies and practices in conjunction with the VP of HR to maintain compliance.
• Support and oversee administration and execution of annual HR processes including but not limited to annual enrollment, wage planning and adjustment.
• Key support for the Company’s M&A activities.
• Responds to questions related to 401(k) and NQDC plans; health, dental, vision, disability, and life insurance; includes managing life events for off cycle benefit changes.
• Escalates compensation issues to the VP of HR with suggested plans to address.
• Coordinates and manages all Company leaves of absence, including FMLA, disability, parental time off, personal leave, military leave, jury duty, bereavement leave, etc
• Administers/oversees the administration of human resource programs including, but not limited to, compensation, benefits, and leave.
• Conducts research and analysis of organizational trends including review of reports and metrics from the organization's HRIS.
• Maintains knowledge of trends, best practices, and new technologies in human resources; applies this knowledge to communicate potential changes in policy, practice, and resources to upper management.
• Facilitates audits by providing records and documentation to auditors.

Competencies:

• Extensive knowledge of payroll functions including preparation, balancing, internal control, and payroll taxes.
• Excellent time management skills with a proven ability to meet deadlines.
• Exceptional dependability and dedication are required.
• Demonstrated ability to lead people and get results through others. Ability to prioritize tasks and to delegate them when appropriate.
• Ability to effectively exercise discretion and judgment in handling confidential/proprietary information; Ability to observe strict confidentiality in all aspects of services provided.
• Strong interpersonal skills with the ability to interface effectively with a wide variety of internal and external clients.
• Proficient with Microsoft Office Suite or related software.
• Strong organization and prioritization skills; demonstrated history of successfully managing multiple concurrent initiatives and maintaining one’s own workflow.
• Strong supervisory and leadership skills.
• Strong analytical and problem-solving skills. Ability to plan strategically.
• Experience with Mergers & Acquisitions
• Proficiency with or the ability to quickly learn the organization's HRIS.
• Proven ability to work independently.
• Ability to anticipate needs; resourcefulness and responsiveness are essential.
• Thorough knowledge of employment-related laws and regulations.
• Must be a high performing team player.
• Ability to travel as needed, including overnight.
• Highly developed interpersonal and written communication skills, including report writing, presentations, email correspondence and verbal communication skills, particularly in dealing with people of diverse backgrounds.
• Ability to consistently strive for excellence and exercise good judgment.
• Ability to quickly adapt to the needs of the organization and employees.
• Commitment to the Company’s Vision, Mission, and Values.
• Excellent organizational skills and attention to detail.
• Ability to show and demonstrate on a consistent basis initiative, professionalism, poise and flexibility and work within an environment of frequent interruptions, conflicting priorities, and varying workloads.

Education and Experience:

• Bachelor’s degree in Human Resources, Business Administration, or related field required.
• Senior Human Resources Certification (SHRM-SCP/SPHR) highly preferred
• Demonstrated experience leading a team.
• At least ten years of human resourcemanagementexperience required.
• Previous experience managing all payroll processes.
• Previous experience as a Plan Administrator for 401(k) and health and welfare plans.

Benefits:

• Full-Time Employee Benefits Package Includes: Medical, Vision, Dental, Life & AD&D, Critical Illness, Short & Long Term Disability, 401(k), paid vacations and holidays
• Help us generate 500,000 meals for hungry kids each year via our 501(c)3 charity, Feeding the Future, Inc.

About Five Star Food Service:

Join one of the nation’s largest on-site food and beverage service providers proudly offering custom solutions to our clients including micro markets, full-line vending, coffee service, pantry service, sustainable products, water (filtered and bottled) service, catering, and corporate food service.

Notice:Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

EEO/Veteran/Federal Contractor