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Director Of Contracts - Remote
Company | TTEC |
Address | Englewood, CO, United States |
Employment type | CONTRACTOR |
Salary | |
Category | IT Services and IT Consulting,Telecommunications,Outsourcing and Offshoring Consulting |
Expires | 2023-05-22 |
Posted at | 1 year ago |
Bringing smiles is what we do at TTEC… for you and the customer. As a Director of Contracts, working either remotely or in a hybrid position from our Denver office, you’ll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture.
- Monitor and help clients pragmatically comply with legal and regulatory developments that impact our business, domestically and internationally
- Maintain and expand your subject matter expertise by always learning.
- Serve as the legal POC in support of RFP pursuits for assigned portfolios.
- Participate in the deal process from start to finish to ensure that TTEC's best interests are represented, and that through contracts we maintain an appropriate balance between reasonable risk and our growth goals
- Support the business in the interpretation and enforcement of executed contracts, contract change management and in providing other legal support for on-going client relationships
- Be a trusted partner of the business and provide proactive advice on legal, regulatory, governance, and compliance matters that affect specific lines of business within TTEC Engage
- Structure, draft, negotiate and manage TTEC Engage client contracts, including master services agreements, statements of work, contract amendments, renewals and change forms, letters of intent, NDAs and other agreements relevant to the Engage business.
- Provide other general support to the legal team and internal business clients as needed.
- 7 + years’ experience in handling complex contract negotiations and drafting throughout the contract lifecycle in a high-volume environment, involving critical thinking, detailed analysis and creative pragmatic solutions.
- Sound reasoning, business and practical approach designed to balance risk and reward of competing business interests and risk management priorities
- Experience working on contracts for Global 1,000 clients
- Positive mind set with emphasis on team work and internal collaboration, with a passion for providing exemplary service
- Comfortable supporting internal sales/client-facing teams in their work with external clients, procurement departments and their attorneys, and working under tight turnarounds and deadlines
- Bachelor’s degree in business or related field or Juris Doctorate degree
- Experience in handling complex service agreements for travel and hospitality, communications and media industries
- Accuracy-driven and passionate in keeping your work organized, focused on accomplishing tasks and building trust with important clients and partners
- Knowledge and background of the BPO industry and familiarity with multi-national outsourcing arrangements
- Lead by example and upholding TTEC's Code of Ethics
- Experience in structuring, negotiating and closing contracts in a deal team environment in cooperation with corporate support departments (sales, finance, tax, human capital, IT, operations) as well as with senior leadership.
- Tax-advantaged health care accounts
- Medical, dental, and vision
- Financial and income protection benefits
- Paid time off (PTO) and wellness time off
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