Digital Operations Specialist (1 Of 2)

Nymbus helps banks and global financial services organizations transform their capabilities and drive value in today’s digital marketplace.

At Nymbus, we believe when you set off on the path to innovation you should feel excitement and confidence, not fear and dread. With Nymbus we are bringing delight back into the banking process. We want our partners to be thrilled about the possibilities we are creating together and the lasting impact our collaboration will bring to the industry and consumers.

The journey to growth begins with doing something different. And that journey starts with the great people that make Nymbus. Thank you for considering and entrusting Nymbus to be the catalyst that helps take your career through your next chapter.

POSITION SUMMARY:

The Digital Operations Specialist is responsible for general ledger servicing and reconciliation functions for all digital clients. This role also serves as the internal liaison and subject matter expert for all general ledger activity. The ability to perform work in accordance with established policies, procedures, and Service Level Agreements (SLA) with cross functional departments is also crucial to their success. This role also provides guidance to other team members to ensure daily deadlines and service levels are met. Participating in projects requiring coordination with other teams will be required to ensure the overall success of the team.

Responsibilities

ESSENTIAL JOB FUNCTIONS/RESPONSIBILITIES:

• Federal reserve reconciliations
• Assist with testing of new releases & bug fixes for all Nymbus clients
• Resolve any mapping discrepancies
• Perform all digital general ledger functions
• Learning & maintaining knowledge of Nymbus suite of products
• Manage new general ledger initiatives
• Resolve reconciliation exceptions
• Perform all digital general ledger reconciliation activities
• Provide support & research regarding reconciliation
• Assist in implementation of producing and maintaining all digital client’s chart of accounts
• Provide exceptional internal and external customer service for all digital clients
• Perform all other related duties as required or assigned
• Proactively identify and implement areas of improvement in all aspects of current functions
• Work & manage all tickets within Rules of Engagement for all Digital Operations tickets

Requirements

QUALIFICATIONS:

• Effective public presentation skills
• Process and detail oriented
• Diligent Time Management and analytical skills
• General ledger mapping preferred
• 4+ years of industry related experience preferred
• Strong familiarity with operations support management hardware/software
• Working knowledge of MS Office (Word, Excel, PowerPoint, Access), Internet Explorer, and Outlook
• Deadline oriented and prioritization awareness
• Proven development and motivational skills
• Federal reserve reconciliation experience preferred
• General ledger experience required
• Strong verbal and written communication skills
• Familiarity with banking compliance regulations and adherence to those regulations preferred