Digital Business Operations Analyst

Description

At Bath & Body Works, everyone belongs. We are committed to creating a diverse, equitable and inclusive culture focused on delivering exceptional fragrances and experiences to our customers. We focus on recruiting, retaining, and advancing diverse talent where our associate population is as diverse as the communities we serve, live and work. In addition, we work to improve our communities and our planet in a way that will make us proud for years to come because we believe the world is a brighter, happier place when everyone has access to the things that make them happy.

We invite you to join Gingham Nation, where we invest in our associates through competitive compensation, benefits, and development opportunities, so they can continue to be their best at work, at home, and in their communities.

Functional Overview

The Digital Merchandising Operations Team at Bath & Body Works is responsible for ensuring operational excellence by enabling teams and individual contributors to be expeditious, flexible, and collaborative. The team’s areas of focus include: supporting Digital Merchandising outputs and processes, facilitating cross-functional delivery workstreams, leading process evolution, management of the digital Master Calendar, championing change management, and product management of the digital workflow tool.

Position Description

The Analyst will work to support adoption of changes and processes that impact and improve associates’ day-to-day work. These improvements will increase benefit realization, value creation, return on investment and the achievement of results and outcomes. The successful candidate must have strong communication skills, along with the ability to problem-solve, anticipate needs, and balance contending priorities while simultaneously maintaining accuracy and quality of work. Outstanding collaboration skills are needed, as well as a desire to work in a dynamic corporate retail environment.

Responsibilities

• Assists in reinforcing business processes and workflows
• Owner and key contributor to a critical business workflow within Adobe Workfront
• Coordinates change management efforts for Digital Merchant and cross-functional teams
• Maintains master and program-specific calendars to drive organizational awareness and alignment
• Facilitates cross-functional meetings, including agenda creation, preparation of meeting notes, and follow-ups on key action items
• Supports training and provides coaching to ensure business acceptance and change adoption
• Tracks and reports change management adoption and successes
• Builds strong relationships with Digital Merchant team, as well as other key cross-functional partners

Bath & Body works is proud to offer a competitive, performance-based compensation and benefits package to our eligible associates. Benefits include a merchandise discount, a no cost mental health and well-being program, health coverage with a variety of plans to choose from, and flexible and affordable saving programs. We also offer flexible scheduling and opportunities for paid time off. Visit bbwbenefits.com for details.

View Benefits Information

Qualifications

Qualifications & Experience

• Excellent written and verbal communication skills, with particular focus on interpersonal communication
• Highly motivated with strong desire to succeed
• Experience with business operations design and development preferred
• Must be highly organized, with meticulous attention to detail, and ability to multi-task
• Proven working knowledge of Microsoft Office (Word, Excel, PowerPoint)
• ECommerce and/or retail experience preferred
• Ability to adapt to shifting priorities, demands and timelines
• 3+ years of operational, project management or business coordination experience
• Ability to maintain a high level of professionalism, work well independently and within a team environment
• Strong problem solving skills and analytic capabilities

Education

• Bachelor’s degree preferred or equivalent work experience

Core Competencies

• Build High Performing Teams for Today & Tomorrow
• Deliver Business Results
• Strive to Achieve Operational Excellence
• Lead with Curiosity & Humility
• Observe, Engage & Connect
• Influence & Inspire with Vision & Purpose

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.

We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: Los Angeles Fair Chance In Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance.

We are an equal opportunity and affirmative action employer. We do not make employment decisions based on an individual’s race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, pregnancy, genetic information, protected veteran status or any other legally protected status, and we comply with all laws concerning nondiscriminatory employment practices. We are committed to providing reasonable accommodations for associates and job applicants with disabilities. Our management team is dedicated to ensuring fulfillment of this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, associate activities and general treatment during employment. We only hire individuals authorized for employment in the United States.

Category: Information Technology