Dental Front Office Coordinator

Description:

Dr. Mattingly is looking for a dedicated Dental Front Office Coordinator to bring onto his team at Walnut Creek Dentistry!

The primary role of the Front Office Coordinator is to partner with clinicians to provide a comfortable and welcoming experience for our patients while maintaining a financially viable practice. This office also includes a sleep clinic that this role will help cover for, training will be provided.

Key responsibilities

• Gain financial commitment from patients and collect co-payments
• Obtain necessary insurance pre-authorizations
• Present treatment plans and educate patients on their benefits
• Medical billing for sleep clinic
• Verify insurance coverage and benefits
• Other duties and responsibilities as assigned by office manager
• Ensure compliance with company policies, as well as State, Federal and other regulatory bodies
• Respond to patient billing, treatment, and benefit inquiries
• Greet and check in all patients in a friendly and professional manner
• Maintain productive schedules and confirm appointments

Benefits

• Retirement savings plan (401k) with employer match for eligible employees
• Competitive salary based on experience and qualifications
• Comprehensive benefits package including medical, dental, and vision coverage.

Schedule

Tuesday - Friday with some Saturdays

Anticipated start date is 09/01/2023

Requirements:

• High school diploma or general education degree (GED) or equivalent
• Proficient in Microsoft Office
• Ability to multitask effectively
• Excellent organizational skills
• Dentrix software experience preferred
• Patient advocate; empathetic, adaptable, and ethical
• Minimum 1 year dental office experience, with 2+ years preferred
• Excellent interpersonal communication skills