Dental Front Desk Check-Out

There is a $500 signing bonus for this position!

The Front Desk Check-Out is the Assistant to the Front Desk takes a well-orchestrated coordination of customer relations, appointments, phone calls, and office duties. They ensure that the patient has been checked out financially at the end of their appointment and schedules next appointment. Work days are Monday-Thursday.

Essential Functions

• Perform general office duties and other duties as required such as, but not limited to assisting the front desk with basic duties, answering phone calls, handling mail etc.
• Answer phones and emails
• Check out patients, schedule appointments, confirm appointments and collect payments
• Possess interpersonal skills; out-going, friendly, smiles
• Assure procedures are coded and charged correctly in the system
• Ensure all appropriate actions are taken to comply with HIPAA regulations regarding patient confidentiality
• Maintain positive working relationships with patients and team members
• Provide excellent customer service
• Good knowledge of dental insurance

Our Core Values

• Be fun
• Be compassionate
• Be committed to the EXPERIENCE
• Be good stewards of our resources
• Be focused on our mission to take care of people
• Be selfless
• Be “the WOW” through outstanding customer service
• Be team oriented
• Be warm and friendly in our workplace
• Be outstanding in clinical excellence
• Be loving and caring to our patients and families

Job Type: Full-time

Benefits:

• Disability insurance
• Employee assistance program
• 401(k)
• Employee discount
• Life insurance
• Professional development assistance
• Paid time off
• Vision insurance
• Health insurance
• Health savings account

Schedule:

• No weekends

Work Location: One location