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Data Connection Administrator - Remote

Company

OneDigital
Address , Remote
Employment type FULL_TIME
Salary
Expires 2023-10-21
Posted at 8 months ago
Job Description
Are you looking to accelerate your career without having to hide your authentic self - a place where you can be you? A career that’s making a bigger impact on the world? At OneDigital, we are on a mission to help people do their best work and live their best lives. From the services we offer to the way we show up for each other each day, we are fueling dreams, achieving big goals, and embracing each other’s truest selves.
We understand that pursuing a new job is a big deal. Maybe you’re afraid you won’t fit in. Well, here’s the good news. For us, the days of “fit in to get in” are over and being different is not a barrier to getting ahead. Greatness comes in all shapes, sizes, colors, and experience levels. If you are looking for a people-first culture that is wired for growth, driven to serve, and totally committed to having your back, give us a shot. Your best life awaits.
Our Newest Opportunity:
Job Summary:
As a Data Connection Administrator at OneDigital, you will provide administrative support for technology customers.
Duties:
  • Maintain documentation per workflows, procedures, and protocols;
  • Follow up with the carrier to obtain status updates.
  • Reviewing data for deficiencies or errors, reporting any incompatibilities;
  • Sorting discrepancies reports;
  • Initial Case Intake and Vetting
    • Online Access;
    • Product Validation;
    • Integration Notification;
  • Complete other duties and projects as assigned.
  • Product Validation;
  • Process carriers that require US processing of eligibility maintenance tasks. This includes but is not limited to entering information into the carrier website, completing carrier spreadsheets, emailing/faxing the document to the carrier or processing the transaction over the phone with the carrier contact.
    • Follow up with the carrier to obtain status updates.
  • Meet or exceed department goals as defined;
  • Ensure the protection and security of a consumer’s personal, confidential and identifiable information in a professional and responsible manner, according to the standards and requirements of the Health Insurance Portability and Accountability Act (HIPAA);
  • Integration Notification;
  • Online Access;
Required Skills:
  • A high level of accuracy and attention to detail is required.
  • Ability to remain calm and clear-minded in a role that directly impacts both revenue and client satisfaction
  • Must be self-motivated and disciplined;
  • Excellent communication and interpersonal skills
  • Driven, self-motivated, enthusiastic and with a “can do” attitude
  • Ability to manage multiple assignments at one time
Required Experience:
  • Minimum 2 years’ work experience in a broker agency, benefit administration firm, carrier or TPA, preferred.
  • Current life and health insurance license, preferred;
Thank you for your interest in joining the OneDigital team!