Data Analyst (Pmweb Tech)

Dallas - Texas - United States of America, Des Moines - Iowa - United States of America, Houston - Texas - United States of America, Kansas City - Kansas - United States of America, Kansas City - Missouri - United States of America, Minneapolis - Minnesota - United States of America, Omaha - Nebraska - United States of America, Orlando - Florida - United States of America, Overland Park - Kansas - United States of America, Phoenix - Arizona - United States of America, San Antonio - Texas - United States of America, South Houston - Texas - United States of America, St. Louis - Missouri - United States of America
Our Digital & Technology organization sits at the heart of CBRE. As part of our team, you’ll be able to learn from the most brilliant engineers, designers, and product managers while solving tough problems that will drive our technology forward.
About The Role
The purpose of this position is to provide PMWeb technical application support to project management teams using the technology platform. The Analyst is responsible for solving application data issues and customer workflow problems. This person will problem-solve, educate users, and follow resolution protocols. The Data Analyst will also raise complaints, document issues, and participate in quality assurance of applications, and testing. Additionally, this person will monitor BAU production operations of PMWeb and responds to performance log inquiries.
What You’ll Do

• Proficient in identifying patterns and insights from data sets, applying graphs, trees and/or other data representation techniques as the need arises. Monitor production operations of applications including reviewing and reacting to performance logs.
• Design workflows and procedures.
• Define data requirements and gathers and validate information, using judgment and statistical tests. Participate in quality assurance and application testing of software as required.
• Review the accuracy of information provided by customers and provide resolutions by applying problem-solving techniques.
• Find opportunities to improve data usage, applying modeling and optimization methods to develop new strategies and improve business performance.
• Apply programming and analytical tools, including open-source programs to formulate models and/or extract insights.
• Develop data structures and pipelines to coordinate, collect, cleanse, and standardize data in order to generate insights and address reporting needs. Replicate and document issues for further partner concern.
• Develop ad-hoc analytics and reporting based on analysis of existing data sources, using a variety of tools (i.e. SSRS, Tableau).

What You’ll Need

• Ability to comprehend, analyze, and interpret documents.
• Demonstrable experience in PMWeb, application/system, and end-user support, analysis, data modeling and reporting.
• Excellent written and verbal communication skills.
• Ability to solve problems involving several options in situations.
• Bachelor's degree
• Ability to deliver efficient, timely, reliable, and courteous service to customers.
• Ability to optimally present information.
• Proficient in Microsoft Office Suite including Word, PowerPoint, Excel, and Outlook.
• Strong analytical skills.

Why CBRE?
CBRE is the world's largest commercial real estate services and investment firm, and we have been ranked #1 on Fortune’s World’s Most Admired Company: (2019, 2020, 2021,2023). With services, insights, and data that span every dimension of the industry, we build digital solutions for clients of every size, in every sector, and across every geography.
Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future
CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law. We also provide reasonable accommodations, as needed, throughout the job application process. If you have a disability that inhibits your ability to apply for a position through our online application process, you may contact us via email at [email protected] or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).
NOTE: Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing. If you have questions about the requirement(s) for this position, please inform your Recruiter.
Service line: GWS Segment