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Customer Success Associate - Epocrates
Company | athenahealth |
Address | United States |
Employment type | FULL_TIME |
Salary | |
Category | IT Services and IT Consulting |
Expires | 2023-08-19 |
Posted at | 10 months ago |
Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
- Manage a high volume of projects under tight deadlines with the ability to prioritize/time manage.
- Manage and present timelines and status reports for assigned projects (inclusive of contract, campaign, financial, and performance data).
- For assigned book of business, responsible for the successful fulfillment and completion of all client media buys within original contract terms from kick-off through campaign close. Ensure all client and internal compliance processes are followed for the development of HCP mobile marketing tactics.
- Responsible for accurately forecasting revenue and reporting on campaign fulfillment on a frequent basis for assigned book of business.
- Set appropriate expectations with internal teams. Negotiate timelines and ensure that all deadlines are achieved.
- Excellent organization and documentation skills
- 1+ years of specific experience in pharma account management or marketing agency experience is highly preferred
- Excellent communication skills
- Strong ability to multi-task in a fast-paced environment
- Demonstrated ability to work cross-functionally with multiple groups and departments
- 1+ years of professional experience
- Strong ability to be responsible, accountable and results driven
- Bachelor’s Degree required
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