Customer Service Sales Jobs

Listen to customers’ concerns, issues and questions
Resolve customers’ concerns and answer customers’ questions to your best ability
Maintain a positive attitude and calmly respond to customers’ complaints
Open new customer accounts
Attract customers by promoting the product and company positively, answering questions and addressing concerns as they arise
Recommend possible products to meet the customers’ needs
Refer issues and questions to managers if necessary
Prepare product and customer reports by gathering data collected during customer interactions

Skills and Qualifications
Some of the key skills for a customer service representative are:
Personable and attentive
Strong interpersonal skills
Strong verbal communicator
Familiar with the software used to connect with customers and gather their information
Knowledge of applicable products and markets