Unfortunately, this job posting is expired.
Don't worry, we can still help! Below, please find related information to help you with your job search.
Don't worry, we can still help! Below, please find related information to help you with your job search.
Related keywords
Some similar recruitments
Digital Marketing/Crm Manager
Recruited by Ted Baker 8 months ago
Address New York, NY, United States
Sap Business One Consultant
Recruited by SAP Business One 9 months ago
Address , Albany, 12207, Ny
Manager, Crm Jobs
Recruited by Saks OFF 5TH 9 months ago
Address New York City Metropolitan Area, United States
Crm Manager Jobs
Recruited by Slice 9 months ago
Address New York, United States
Manager Consultant Jobs
Recruited by DKI Health 9 months ago
Address New York City Metropolitan Area, United States
Crm Manager (Natural Beauty Brand)
Recruited by The Talent Magnet 9 months ago
Address New York City Metropolitan Area, United States
Manager, Crm – Insights & Campaigns
Recruited by Tiffany & Co. 9 months ago
Address New York, NY, United States
Associate Product Manager, Crm Tools
Recruited by NBCUniversal 9 months ago
Address New York, NY, United States
Crm, Data And Information Manager
Recruited by McBride Sport 10 months ago
Address New York, NY, United States
Manager, Crm Jobs
Recruited by Saks OFF 5TH 10 months ago
Address New York, United States
Senior Manager, Crm (Cerave)
Recruited by L'Oréal 10 months ago
Address New York, NY, United States
Crm Manager – Client Insights & Campaigns
Recruited by Tiffany & Co. 10 months ago
Address New York, NY, United States
Assistant Manager, Crm, La Roche-Posay
Recruited by L'Oréal 10 months ago
Address New York, NY, United States
Technical Project Manager/Bi Consultant :23-01641
Recruited by Akraya, Inc. 10 months ago
Address New York, NY, United States
Crm Manager Jobs
Recruited by LTK (formerly rewardStyle & LIKEtoKNOW.it) 10 months ago
Address New York, NY, United States
Bottega Veneta Crm Manager
Recruited by Bottega Veneta 10 months ago
Address New York, NY, United States
Crm Manager - Beauty
Recruited by Solomon Page 10 months ago
Address New York, NY, United States
Crm Project Manager Jobs
Recruited by McBride Sport 11 months ago
Address New York, NY, United States
Sr. Manager, Crm And Loyalty
Recruited by Supergoop! 11 months ago
Address New York City Metropolitan Area, United States
Manager - Marketing (Crm)
Recruited by LUXOTTICA 11 months ago
Address , New York, 10018, Ny
$133,530 a year
Manager, Email & Crm Jobs
Recruited by Pandora 11 months ago
Address New York, NY, United States
Crm Project Manager Consultant
Company | Chloé |
Address | New York, NY, United States |
Employment type | FULL_TIME |
Salary | |
Category | Retail Luxury Goods and Jewelry |
Expires | 2023-07-16 |
Posted at | 10 months ago |
The Maison Chloé was founded in 1952 by Gaby Aghion, an Egyptian-born Parisienne who wanted to liberate women’s bodies from the stiffly formal fashion of the time through a luxury ready-to-wear offering.
- Assess opportunities and risks related to VIC activity and engagement; propose creative solutions tailored to local needs.
- Collect and share best practices and successes stories across all programs.
- Oversee client gifting program for the region within the allocated budget. Identify gifting opportunities, manage inventory, and guide boutique teams on utilization to ensure positive ROI.
- Identify eCRM / web push opportunities that are specific to the region, prepare brief for internal submission.
- Oversee regional contact plan, ultimately driving client loyalty to the Maison. Optimize clienteling pressure for each client segment, prepare target groups, adapt and import assets in clienteling app for each communication channel. Brief boutique teams on clienteling campaigns and monitor results.
- Supervise data quality indicators, address training and education needs with relevant local and central teams, feed collaborators with best practices.
- Generate extensive client insights and client studies to support business decision making across the organization.
- Support omnichannel customer engagement department with development of processes, policies and trainings to drive client discipline and ensure memorable and consistent client experiences are provided across the region.
- Ensure strong adoption of omnichannel services by retail teams through regular trainings and monitoring of activity (livechat, click-from-store, pick-up in-store, return-in store).
- Closely monitor net promoter score and clients’ feedbacks via survey platform, address area of opportunities and initiate teams upskills in partnership with corporate functions. Support network on closing the loop on client issues and involve senior management on resolution strategies.
- Coordinate organization of regional and international VIC events aiming at developing portfolio of top clients.
- Contribute to the development of events calendar in partnership with communication and retail functions to acquire new clients and engage existing clients.
- Partner cross-functionally to collect needs and best practices for tech products enhancement.
- Oversee adoption and training of clienteling application across all retail teams.
- Manage user creation / deletion requests across platforms for all retail employees.
- Partner with central Client & IT teams to troubleshoot and investigate technical issues.
- Customer-centric, sense of luxury
- Experience working with data, understanding KPIs and running reports
- Positive team player
- Knowledge of CRM systems (salesforce, clienteling app) is a plus
- Excellent written / verbal English language skills along with strong interpersonal and communications skills
- Experience in clienteling, developing and driving initiatives
- Previous experience in CRM, marketing and/or e-commerce
- Master’s degree in business, marketing, or related field
-
Systems Analyst - Excel, Xml, Sql, Scripting
By CyberCoders At Salt Lake City, UT, United States 7 months ago
-
(Senior) Finance & Shared Services Manager
By Catholics For Choice At Washington, DC, United States 7 months ago
-
Paralegal - Probate Administration
By CyberCoders At Miami, FL, United States 7 months ago
-
Account Executive - Automotive Software
By ECW Search At United States 7 months ago
-
Construction Project Coordinator Jobs
By CyberCoders At River Falls, WI, United States 7 months ago