Credit & Collections Analyst Jobs

Creating Peace of Mind by Pioneering Safety and Security
At Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 30 brands, 11,000+ employees globally and products sold in 130 countries, we specialize in security around the doorway and beyond.
Credit & Collections Analyst – Remote United States
Credit & Collections Analyst
The successful candidate will take ownership in managing an accounts receivable portfolio of diversified customers. It is essential to build effective customer relationship and collaborate with internal and external partners to maximize collections. This individual must be able to work in a fast-paced environment where the ability to priority is key and teamwork is a must. This individual must embrace change and be willing to work as a change agent to continually improve the credit and collections process. Must evaluate and make credit decisions on customer orders based on account performance and other credit related data. This position may be required to perform credit reviews on existing customers and be able to spread and analyze financial statements and work with trade credit reports. Knowledge of risk mitigation tools such as forms of collateral and the bond and lien process are a plus. Other responsibilities include dispute management, research, resolution of unapplied cash and open credits and the preparation of month end reports. This candidate must possess excellent verbal and written communication skills an express themselves in a professional manner.
What You Will Do

• Follows up on legal documentation required for a given customer account.
• Proactively contact customers concerning collections of past due receivables.
• Responsible for using available collection software tools to assist in executing effective strategies and initiatives to achieve continuous receivable delinquency improvement that contributes to a lower DSO
• Compiles all information necessary to comply with and complete reporting in a timely and effective manner.
• As required, perform all other related functions and projects as assigned.
• Maintains open communication and good working relationships with Manager and fellow teammates to ensure fulfillment of the Credit Americas goals and objectives.
• Make decisions to hold and release orders based on credit line exposures and risk determination.
• Must be able to prioritize work to achieve or exceed stated collection metrics.
• Running credit reports and calling for credit references as needed.
• Responsible for developing and maintaining business relationships with customers (contractors and owners) and Sales Office personnel.
• Monitors assigned portfolio to mitigate loss exposure by ensuring each assigned customer is in full compliance with their approved program. Recommends changes to existing program where warranted; exceptions are corrected and/or brought to the attention of Management. Prepares and recommends over line approval requests.
• Initiates and maintains follow-up to ensure all operating and action conditions placed on approved credit files are completed within established time frames.
• Provide phone support by handling incoming calls from sales offices and customers on a variety of items.
• Complete waivers of lien as required to obtain payment from customer.
• Manage risk management for accounts & projects with a given level of authority once training is completed.
• Ensures timely and accurate responses to customer inquiries, questions, documentation issues, billing errors, payment application errors, disputes, program changes, new sale requests and opportunities.
• Responsible for account reconciliation and identifying and tagging disputed items within assigned portfolios. Tracking and ensuring timely clearing of these disputed items is required.
• Create work out plans for financially distress customers that mitigate loss exposure to Allegion.

What You Need To Succeed

• Must be detail-oriented and organized
• Related work experiences with risk analysis and receivable collection a plus
• PC literacy required – including Microsoft office tools (Excel, etc.)
• Spanish-speaking a plus.
• Percentage of travel: up to 5%
• Excellent written and oral communication skills required.
• BS/BA in Finance, Accounting, or other Business degree. Equivalent work experience would be possible alternative
• Ability to negotiate and effectively communicate judgment decisions required.
• Must possess excellent interpersonal skills with the ability to interact and build relationships with team personnel, sales representatives, commercial offices, plants and customers.
• 2 years of business-to-business collections experience is required
• Must exhibit a solid professional business image with a team-player attitude.
• Strong customer service and general office experience preferred.

Why Work for Us?
Allegion is a Great Place to Grow your Career if:

• You're seeking a rewarding opportunity that allows you to truly help others. With thousands of employees and customers around the world, there’s plenty of room to make an impact. As our values state, “this is your business, run with it”.
• You want a culture that promotes work-life balance. Our employees enjoy generous paid time off, because at Allegion we recognize that you have a full life outside of work!
• You’re looking for a company that will invest in your professional development. As we grow, we want you to grow with us.

What You’ll Get From Us

• Life Insurance – Term life coverage with the option to purchase supplemental coverage
• Unlimited Paid Time Off
• Disability Insurance –Short-Term and Long-Term coverage, paid for by Allegion, provides income replacement for illness or injury
• Health, dental and vision insurance coverage, helping you “be safe, be healthy”
• A commitment to your future with a 401K plan, which currently offers a 6% company match and no vesting period
• Community involvement and opportunities to give back so you can “serve others, not yourself”
• Health Savings Accounts – Tax-advantaged savings account used for healthcare expenses
• Voluntary Wellness Program – Simply complete wellness activities and earn up to $2,000 in rewards
• Opportunities to leverage your unique strengths through CliftonStrengths assessment & coaching
• Tuition Reimbursement
• Employee Discounts through Perks at Work
• Flexible Spending Accounts – Tax-advantaged spending accounts for healthcare and/or dependent daycare expenses

Compensation: This range is provided by Allegion. Your actual pay will be based on your skills and experience.

• The expected Base Salary Range: $52,700 – 64,600. The actual compensation will be determined based on experience and other factors permitted by law.

Apply Today!
Join our team of experts today and help us make tomorrow’s world a safer place!
Not sure if your experience perfectly aligns with the role? Studies have shown that some people are less likely to apply to jobs unless they meet every single qualification and every single preferred qualification of a job posting. At Allegion, we are dedicated to building a diverse, inclusive, and authentic workplace. So, if you’re excited about this role but your past experience doesn’t align perfectly with every item in the job description, we encourage you to apply anyway. You may be just the right candidate for this role.
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We Celebrate Who We Are!
Allegion is committed to building and maintaining a diverse and inclusive workplace. Together, we embrace all differences and similarities among colleagues, as well as the differences and similarities within the relationships that we foster with customers, suppliers and the communities where we live and work. Whatever your background, experience, race, color, national origin, religion, age, gender, gender identity, disability status, sexual orientation, protected veteran status, or any other characteristic protected by law, we will make sure that you have every opportunity to impress us in your application and the opportunity to give your best at work, not because we’re required to, but because it’s the right thing to do. We are also committed to providing accommodations for persons with disabilities. If for any reason you cannot apply through our career site and require an accommodation or assistance, please contact our Talent Acquisition Team.
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