Content Design, Brokerage Jobs

Join a leading fintech company that’s democratizing finance for all.
Robinhood was founded on a simple idea: that our financial markets should be accessible to all. With customers at the heart of our decisions, Robinhood is lowering barriers and providing greater access to financial information. Together, we are building products and services that help create a financial system everyone can participate in.
As we continue to build...
We’re seeking curious thinkers looking to co-author the next chapters of our story. Joining now means helping shape our vision, structures and systems; playing a key-role as we launch into our ambitious future.
About The Team
Our Content Design team contributes to our mission to help build the most intuitive product experiences and make financial wellness accessible to everyone. The ideal candidate is passionate about crafting product content that enables users to understand the world of finance and all it has to offer. This is an outstanding opportunity to join a team that has garnered significant accolades including the Apple Design Award and Google Play Award.
The preferred location for this position is in or around Robinhood's offices in Menlo Park, CA, Seattle, WA or New York City, New York, with in-office work capabilities, as may be required by management.
About The Role
We're looking for an experienced Content Designer to jump into our Brokerage team with a mission to give the best, most trustworthy, and accessible financial tools to customers. In particular, this person will help ship additional features and updates alongside a lead content designer for our newly launched Robinhood Retirement product, and may support other initiatives across the Brokerage team as well.
This role is perfect for someone who wants to affect people's financial wellness and help them reach their goals in a very tangible way. This team is focused on pioneering new Robinhood Retirement features and is a place where you could have a huge impact by launching new, paradigm-shifting offerings for our company.
This product team in particular is close-knit, with a strong focus on close cross-functional collaboration, translating the expertise of our in-house investment strategy team, and imbuing a human touch into digital experiences.
What You’ll Do Day-to-day

• Create and advocate for approachable language that best communicates our mission externally
• Develop frameworks, guidelines, audits, and processes to help define and improve product content at Robinhood
• Ensure high-quality content for our products in terms of simplicity, education, and delightfulness
• Share your work with other Content Designers and provide feedback during weekly crits
• Work with a cross-functional team to build upon our revolutionary Retirement product
• Partner with design, product, and research to build delightful user experiences from the ground up and shape the product roadmap
• Engage throughout the product development process to improve the overall experience and ensure consistency
• Balance customer experience and business impact with speed and quality
• Incorporate user research into content decisions for product experiences

About You

• Ability to adapt quickly and work independently in a fast-paced environment with shifting constraints
• Experience collaborating with designers, product managers, and user researchers
• Familiarity working with compliance and legal teams during the content development and approval process
• Eagerness to shape product direction and vision from ideation to post-launch
• Experience defining, tracking, and reporting on content metrics and an ability to communicate this efficiently to the team
• Demonstrated years of experience in UX writing or content design experience
• A portfolio or selection of writing samples and past work to share

Bonus Points

• Deep interest in reinventing finance a major PLUS
• A keen sense of humor

The expected salary range for this role is based on the location where the work will be performed and is aligned to one of 3 compensation zones. This role is also eligible to participate in a Robinhood bonus plan and Robinhood’s equity plan.
US Zone 1: $119000 - $140000
US Zone 2: $105000 - $123000
US Zone 3: $93000 - $109000
Base pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. You can view comp zones for our US office locations in the table below. For other locations not listed, compensation can be discussed with your recruiter during the interview process.
Office locations (by comp zone)
US Zone 1: Menlo Park, NYC, Seattle, Washington DC
US Zone 2: Denver, Westlake (Dallas), Chicago
US Zone 3: Lake Mary
We’re looking for more growth-minded and collaborative people to be a part of our journey in democratizing finance for all. If you’re ready to give 100% in helping us achieve our mission—we’d love to have you apply even if you feel unsure about whether you meet every single requirement in this posting. At Robinhood, we're looking for people invigorated by our mission, values, and drive to change the world, not just those who simply check off all the boxes.
Robinhood promotes diversity and provides equal opportunity for all applicants and employees. We are dedicated to building a company that represents a variety of backgrounds, perspectives, and skills. We believe that the more inclusive we are, the better our work (and work environment) will be for everyone. Additionally, Robinhood provides reasonable accommodations for candidates on request and respects applicants' privacy rights. To review Robinhood's Privacy Policy please visit Robinhood - US Applicant Privacy Policy. If you are an applicant located in the UK or EEA, please visit the Robinhood UK/EEA Applicant Privacy Policy.