Computer Repair Technician L1

Summary

The Computer Technician will be responsible for providing computer diagnostics and repairs.

Essential Duties and Responsibilities include the following. Other Duties not listed may be assigned.

Daily Responsibilities % of Job 90%

• May manually set up computer systems and hardware and install or re-install software programs for computer users.
• Resolve hardware technical issues within time schedule and provide the break and fix solution using in-house system
• Other duties as assigned.
• Take apart and re-assemble computer components and parts.

Warehouse Efficiencies % of Job 5%

• Builds and maintains a work environment that is positive and is supported by open feedback and two-way communications at all levels.
• Keeps warehouse organized and clean at all times.

Team Building/Leadership % of Job 5%

• Responsible for maintaining a positive work environment while supporting the companys culture.
• Responsible for fostering a healthy and safe work environment, focusing on the well-being of all associates.

Education or Experience or Demonstrated Skill Set

• Still attending tech school.
• Demonstrated skill set while working with Temp Agency
• Knowledge of simple or repetitive component replacement such as LCD/HDD for multiple commodities.
• Should have solid 1-2 years of repair experience (in computer repair?).
• Should have working knowledge of different models of all major computer/electronics manufacturers.
• Basic computer skills, including Microsoft Office Word, Excel, Power-point, etc.
• Experienced in 1-2 OEMs.
• Worked in low production PC type environment.
• Working towards completing A+ certification.

Essential Skills:

• Job requires the repeated and coordinated use of your hands, wrists, and fingers to use a computer keyboard, and other small handheld tools.
• Must be able to reach daily KPI/Hour metrics - Minimum KPI Standards of 1.20- 1.49 (able to meet within 90 days of employment).
• Demonstrated ability to read and follow written instructions and ideas.
• Must be able to identify and resolve problems in a timely manner.
• Requires hands-on, ambition, and drive to succeed - Makes things happen.
• Goal oriented and must be accustomed to achieving results through team-work.
• Job requires the ability to clearly organize and categorize work priorities to complete work.
• Must be able to gather and analyze information skillfully.

Competencies:

• Demands top performance
• Finds better ways
• Shows determination to achieve excellent results
• Inspires commitment

Working Conditions

While performing the duties of this job, the employee is constantly required to sit for long periods of time. Specific vision abilities required by this job include close vision, peripheral vision, depth perception, and the ability to adjust focus. Must be able to tolerate moderate to high noise levels in a warehouse environment. Office and outside environmental conditions found in the warehouse, hot in the summer, cold in the winter. Individuals may need to walk for an extensive period of time while working and walking the facilities; to reach over shoulder heights; bend or stoop below the waist; repetitive wrist, hand, or finger movement. Employee must be able to lift objects approximately up to 50lbs.

SMS InfoComm Corporation is an equal opportunity employer. Diversity and Inclusion are the foundation of our culture.