Meter Service Technician Jobs

Job Summary

JOB SUMMARY
Connects and disconnects electric and water services on behalf of the San Marcos Public Services Department; field verifies, troubleshoots and replaces meters and components; troubleshoots Advanced Metering Infrastructure (AMI) communication system; assists with meter reading process; prepares various types of departmental documentation; maintains assigned departmental vehicle and equipment; and performs other related duties.
Essential Functions
ESSENTIAL FUNCTIONS AND DECISION MAKING

• Processes and completes assigned service orders:
• Performs service connects, disconnects, and meter re-reads as requested by utility customers.
• Sorts orders on mobile field unit, plans and coordinates daily driving route.

Performs meter change outs, installations, and meter box repairs as needed.Disconnects utility services for non-payment of customer accounts; reconnects services as instructed. Troubleshoots Advanced Metering Infrastructure (AMI) using hand-held field computer to communicate to electric and water meter radios. Performs meter reading duties:

• Meter reading to gap fill non-functional automated meter devices as needed.
• Monthly reading of fire hydrant and irrigation meters.
• Clears obstructions from meter devices.
• Annual "walkabout" program to check for and report meter tampering, water leaks or other service issues.

Miscellaneous

• Provides training to new metering personnel as required.
• Inspects and maintains assigned departmental vehicle and equipment.
• Prepares time and vehicle inspection forms weekly
• Captures GPS data for new meter installations using hand-held Trimble (or similar product) data collector.

DECISION MAKING

• Ability to troubleshoot AMI communication system.
• Ability to troubleshoot and diagnose meter related problems.

Minimum Requirements
MINIMUM QUALIFICATIONS (Salary is dependent upon qualifications)

• Basic computer skills to check emails and enter time worked are required.
• Regular attendance is required to perform the essential functions of the job.
• Must possess a valid Texas Class C Driver's License with an acceptable driving record.
• One (1) year wireless communication systems experience is required.
• High School Diploma or equivalent is required.
• One (1) year related electric or water utility experience is required.
• Must be able to respond within one (1) hour for emergency calls.
• Subject to on-call duty after hours.

Preferred Qualifications

• Experience in water utility is preferred.

CORE COMPETENCIES AND PHYSICAL DEMANDS
CORE COMPETENCIES

• Ability to read/comprehend maps and manuals.
• Skill in handling conflict and uncertain situations.
• Knowledge of metering requirements and theory.
• Ability to troubleshoot wireless communications.
• Ability to read, install, and remove electric and water meters.
• Ability to research the communications pathways and network behavior to troubleshoot the AMI.
• Ability to establish and maintain effective communication and working relationships with employees and the public.
• Ability to use a laptop computer and hand-held field computer.

PHYSICAL DEMANDS AND WORKING CONDITIONS
Physical requirements include lifting up to 80 pounds frequently. Subject to vision and hearing constantly; standing, walking, lifting, carrying, pushing/pulling, reaching and handling frequently; sitting, fine dexterity, kneeling, crouching, crawling, bending, twisting, climbing, balancing, talking and foot controls occasionally.
Working conditions involves exposure to variable and/or extreme weather conditions, uneven terrain, vehicle traffic, general construction hazards, electrical currents, infectious diseases, stray/vicious animals, wildlife, and potentially irate members of the public. Protective equipment to include eye/face protection, protective gloves, hearing protection, hard hat, fire retardant clothing, and steel-toed boots.
Safety Sensitive Position.
WORK HOURS
8:00am - 5:00pm
Monday - Friday
FLSA STATUS
Non-Exempt
The City of San Marcos offers its employees a broad range of benefits to enhance their personal and occupational lives. We are committed to a total rewards strategy that provides employees with competitive compensation, comprehensive benefits, and an environment that supports a healthy work/life balance. 2023 Benefits Guide
Benefits
Medical, Dental & Vision Coverage

• United Healthcare
• Wellness Initiatives
• Dental Plan
• Prescription Drug Plan
• Virtual Doctor Visits 24/7
• Choice Plus PPO Plan

Davis Vision Insurance

• Laser Vision Correction discounts
• Premium Vision Plan
• Base Vision Plan

Retirement

• Texas MunicipalRetirement System (TMRS)
• Mission Square Retirement Corporation - optional 457-deferred compensation plan & Roth IRA

ADDITIONAL BENEFITS

• Sick Leave
• Direct Deposit
• Voluntary Life, AD&D and Long Term Disability insurance
• Activity Center Membership
• Vacation
• City paid Life and AD&D Insurance
• Flexible Spending Accounts
• Longevity Pay
• Holidays
• Employee Assistance Program
• Tuition Reimbursement

The City of San Marcos strives to provide employees with an opportunity for a flexible and positive work/life balance. Employees in eligible positions are offered remote telework options of up to two days per week or 40% of an employee's scheduled work hours. Remote telework eligibility will be determined by department directors to ensure the City provides quality services.
Closing Date/Time: 7/14/2023 11:59 PM Central