Clinical Data Entry (Typist) - Remote | Wfh

Are you ready to make a meaningful impact on patient care while working in a dynamic and customer-focused team? Join us as an Operations Support Specialist and play a pivotal role in ensuring efficient project operations and exceptional customer service. This is a fantastic 2-month+ contract opportunity that holds the potential for extension and transition into a contract-to-hire role.
About Us
We're a forward-thinking company that values dedication and a strong commitment to customer satisfaction. Our team thrives on providing top-tier service and maintaining high-quality standards.
Job Highlights
Job Type: Contract
Location: Remote (Local to Durham, NC preferred)
Schedule: Flexible within regular hours (8am to 6pm, Monday to Friday)
Pay: Competitive hourly rate ($22.00 - $27.00 per hour)
Passion: Bring your enthusiasm for patient care and make a difference!
Responsibilities
As an Operations Support Specialist, you'll interact with project team members and customers to ensure all operations align with SOPs, policies, and quality metrics. You'll handle various tasks, including:
Processing enrollment requests in our CRM system and ensuring accuracy
Offering phone support to address enrollment inquiries and concerns
Collaborating to resolve duplicate records and discrepancies
Monitoring the enrollment process and addressing any issues promptly
Maintaining meticulous project documentation, records, and reports
Updating internal databases, tracking systems, and project plans
Providing operational assistance as directed by stakeholders
Requirements
At least 1 year of clinical data experience (Preferred)
1+ years of customer service and data entry experience (Required)
Proficiency in MS Office (Word, Excel, Outlook); electronic health record experience a plus
Proactive problem-solving skills within a contact center environment
Exceptional virtual communication skills, both written and verbal
Strong focus on customer satisfaction and sensitivity
Detail-oriented, efficient, and adaptable with excellent organizational abilities
Ability to maintain confidentiality and adhere to policies and procedures
Collaborative team player with the ability to meet deadlines
Qualifications
A passion for patient care and making a difference
College degree (preferred)
Positive attitude and eagerness to learn and grow
Full-time commitment (40 hours/week)
Why Join Us
Collaborative and vibrant team culture
Opportunity for extension and growth within the organization
Meaningful work that contributes to patient well-being
Competitive pay and flexible scheduling
If you're ready to take your career to the next level and be part of a dedicated team that values your contributions, apply now! We're excited to meet you and explore the great potential ahead.
Employment Type: Contractor
Salary: $ 22.00 27.00 Per Hour