Clinic Manager Jobs

Description:
About Us: At Akeso Occupational Health our physicians offer a full scope of occupational medicine services designed to help reduce healthcare costs, while minimizing lost work time and increasing employee productivity. To accomplish these goals, Akeso is outcome focused and provides medical care on an urgent or appointment basis for occupational injuries and illnesses. We also design modified work and rehabilitation programs to enable injured employees to return to work as soon as possible.
SUMMARY: Provide daily supervision of all aspects of clinic activity. Manage specific administrative functions related to the operations of the clinic as assigned. Serve as a liaison with clients. Provide leadership to staff to ensure smooth day-to-day operations.
ESSENTIAL DUTIES AND RESPONSIBILITIES

• Select and train/orient clinic personnel.
• Consult with medical staff to ensure compliance with standards and regulations.
• Develop budgets, including forecasts of revenue, workload, requirements for personnel, space, equipment and support services to assure financial viability and to fulfill the clinics' goals and objectives in a coordinated, effective and efficient manner. Report and interpret monthly and annual data to assure budget compliance.
• Ensure high degree of patient and client satisfaction
• Direct, supervise and coordinate the functions and activities of the clinic including systems, budget, materials management, human resources, data processing and maintenance.
• Develop operational plans to assure medical and logistical viability and to fulfill the clinics' goals and objectives in a coordinated, effective and efficient manner.
• Interact with other clinic administrators and senior management to ensure coordinated efforts in the development of professional relations and contractual arrangements with third party payers, clients and government agencies.
• Resolve conflicts which occur in an organization while protecting the professional and legal rights of everyone involved. Resolve problems related to staffing, utilization of facilities, equipment and supplies.
• Promote the provision of cost-effective, high-quality health care services for patients.
• Develop initiative, motivation and positive morale within the staff.
• Work with clinic staff to develop/implement performance goals and objectives. Determine merit increases, promotions. and disciplinary actions.
• Maintain standards of quality care.
• Analyze systems and procedures and initiate changes to improve work flow and efficiency. Maintain and compile statistics when necessary or upon the request of the senior management.
• Maintain the buildings, grounds, facilities and equipment in a manner consistent with the highest standards of safety, sanitation, efficiency and appearance.
• Implement marketing plans which include assisting with the development of the corporate strategy, promotion of the clinics and their professionals, and product/service assessment. Analyze market conditions, identify and interpret trends or deviations from standards and respond by initiating policy or procedure changes.
• Maintain compliance with government and third party payer requirements.
• Manage the clinic operations to ensure the corporate goals of service, employee engagement, patient experience are accomplished and maintain a culture that focuses on quality medical care and customer service.

Requirements:
KNOWLEDGE, SKILLS AND ABILITIES

• Skill in establishing and maintaining effective working relationships with staff, patients, the public, insurance carriers, vendors and external agencies.
• Ability to take initiative and to exercise independent judgment; decision-making and problem-solving expertise.
• Ability to prioritize and appropriately distribute daily workload and assigned projects to ensure operational effectiveness.
• Skill in verbal and written communication.
• Excellent people skills. Ability to motivate and work effectively with others.
• Knowledge of organization policies and procedures and company administration practices
• Knowledge of medical terminology.
• Skill in gathering and analyzing information.
• Ability to effectively supervise and evaluate the performance of employees.
• Ability to work under pressure and effective manage client/patient complaints and defuse angry situations.
• Self-motivation, initiative and desire to increase abilities in management within the health care industry.
• Skill in researching, preparing, and presenting comprehensive reports.

EDUCATION: Degree or certification in business management preferred. Prior work experience may apply to degree or certification substitution.
EXPERIENCE: Medical terminology and previous experience within a clinic-setting. Previous management experience in a clinic-setting strongly preferred.

NOTE: This job description may not include all of the duties assigned to the employee and may be updated and modified by the department supervisor, according to the operations at any given time.
The base salary is determined on the candidate's education, qualifications, and experience, and is subject to change based on various internal and external factors.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

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