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Client Service Specialist / Homecare Scheduler
Company | NurseCore |
Address | Sarasota, FL, United States |
Employment type | FULL_TIME |
Salary | |
Category | Internet Publishing |
Expires | 2023-09-19 |
Posted at | 8 months ago |
Launch an exciting career in the home care and medical staffing industry! NurseCore is seeking a Client Service Specialist for our Sarasota location. We offer competitive compensation, full benefits, and the chance to build a rewarding and fulfilling career with an industry leader. If you’re motivated, enthusiastic and have experience in a service related industry, you won’t want to miss this opportunity! Join us at the heart of healthcare, apply today!
- Completes data entry as assigned
- Ensures compliance with licensure and credentialing requirements
- Ensures orders are timely and filing is current
- Orders and monitors medical and office supplies under direction of supervising nurse and Branch Director
- Files and maintains integrity of employee personnel files and client charts
- Receives and coordinates home care referrals and/or facility staffing requests
- Exemplifies AWESome company standards
- Assigns qualified personnel competent to work the case
- Initiates complaint and service failure reporting and investigation, including appropriate and ongoing resolution
- Tracks physician orders, case conferences, re-certifications, in-service and supervisory visits
- All other duties as assigned
- Supports branch recruitment efforts to include interviewing, hiring and orienting field staff
- Makes service calls to referral sources to offer available personnel and to prospects to gather information regarding client needs
- Counsels field employees involving violation of non-clinical matters
- Bachelor’s degree strongly preferred
- Two or more years of college required
- At least one year of training or experience in a service related industry
- Experience should emphasize problem solving skills in a patient care setting
- At least one year of experience in home health care, with commercial insurance and private pay experience preferred
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