Client Service Representative Jobs

The primary objective of the Client Service Representative is to assist customers with account sign-up, order processing, and providing accurate and timely responses to inquiries, questions, or complaints with superior professionalism, courtesy, and empathy.

Our Client Service Representative is an on-site role available to start immediately. Our firm is aggressively abiding by all CDC, state, and local mandates to ensure your health and safety, as well as our customers, are not compromised.

Client Service Representative Responsibilities:

• The Client Service Representative is an upstanding example of our core values and believes in our commitment to excellence carrying that throughout all customer interactions, client meetings, brainstorming sessions, sales targets, and projects
• Updates customer information and meticulously ensures accurate entry of confidential customer information
• Initiate contact with a high level of potential customers daily and convert a targeted percentage to new sales accounts
• Troubleshoot customer problems, identify root causes, and use company tools and resources to determine a resolution
• Work cross-functionally with the sales departments to effectively escalate product and account-related issues
• Provide superior customer support through one-on-one meetings and serve as the primary contact

As an organic growth and future-focused organization, we always look towards the future and hire top-tier candidates who possess a forward-thinking mindset. Our goal is to provide superior mentorship, regular coaching, and constructive feedback so that our team members have the opportunity to become future managers and leaders in our firm.

Client Service Representative Qualifications:

• Have a positive mindset and thrive in team settings
• Possess excellent communication, interpersonal, and active-listening skills
• Previous experience in a customer service or sales setting
• Extremely punctual, dependable, and professional

Employee Perks:

• Travel opportunities to places like Cabo, Las Vegas, and Cancun in the future
• Close-knit, family-oriented team culture
• High-energy, entrepreneurial office environment
• Competitive commission packages
• Career opportunities

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