Unfortunately, this job posting is expired.
Don't worry, we can still help! Below, please find related information to help you with your job search.
Don't worry, we can still help! Below, please find related information to help you with your job search.
Related keywords
Some similar recruitments
Client Account Manager Jobs
Recruited by SiteCare 9 months ago
Address Atlanta, GA, United States
Healthcare Client Coordinator/Client Administrator (Recruitment)
Recruited by Avacend Inc 10 months ago
Address Alpharetta, GA, United States
Client Experience Manager (Remote)
Recruited by SmartCommerce 10 months ago
Address Atlanta, GA, United States
Manager, Client Services | Rcm
Recruited by JTS Health Partners 10 months ago
Address Norcross, GA, United States
Account Analyst Jobs
Recruited by CVS Health 1 year ago
Address Atlanta, GA, United States
Client Account Manager Jobs
Company | PTW |
Address | Duluth, GA, United States |
Employment type | FULL_TIME |
Salary | |
Category | Technology, Information and Internet |
Expires | 2023-07-17 |
Posted at | 11 months ago |
CINC Systems is a fully integrated cloud-based homeowners’ association accounting and property management software system. It’s the largest SaaS player in its space and is growing rapidly. CINC Systems is looking to fill a Client Account Manager position for which duties include account management, relationship building, upselling and client communications. This individual will manage and/or work with many clients directly and indirectly in all phases of the client lifecycle. The Client Account Manager will aggressively act as both a client and team advocate and work continuously to identify opportunities for improvement internally and externally.
- Work with Sales Representative to fully understand background of each client
- Responsible for identifying client needs, introducing products that could solve those needs and completing product upsells that meet client desires.
- Form relationships with key decision makers at to serve as a resource for strategic discussions around how to increase usage of CINC and its products
- Identify product issues/enhancements; assist with feedback for Development Roadmap
- Responsible for the ongoing client relationship to ensure customer satisfaction
- Work with team to create and execute client surveys
- Identify at-risk customers, develop and execute plans to keep customers
- Work with Marketing to coordinate marketing campaigns focused on existing clients including email campaigns, webinars, regional and national user conferences, etc.
- Work with marketing to coordinate marketing campaigns focused on existing clients, including email campaigns and webinars
- Work with Chief Client Officer to plan and execute the company’s annual user conference
- Review of client support case to identify areas of improvement and/or areas for training and best practice consulting
- Execute identified communication plans
- Work with client in a consultative manner to identify features/modules not used by the client and coordinate internal resources to assist client in training and implementation of these features
- Empathy. The ideal candidate will ensure CINC’s clients are heard and feel heard
- Teamwork and Leadership Skills
- Customer-oriented mindset
- Exceptional Communication and Organizational skills
- Strong ability to learn new concepts, problem-solve, and think on your feet
- Aptitude for fostering positive relationships
- Individual must be able to work in a highly self-driven manner within a fast-paced, entrepreneurial environment
- Sales, customer management and/or training
- At least two years of selling professional services and/or SaaS based solutions and/or managing accounts a plus
- Bachelor’s degree
- Strong client relationship and time management skills
- Experience in community association industry a plus
- Flexible Spending Plan (childcare & healthcare)
- Great working environment
- Free Coca-Cola beverages from in-office Coca-Cola fountain station
- 401K (matching available)
- 10 paid holidays per year
- 136 hours of paid time off per year
- Vision
- Work/life balance
- Medical
- Short-term & Long-term disability insurance
- Life Insurance
- AFLAC
- Dental
- Free snacks (when in office)
-
Systems Analyst - Excel, Xml, Sql, Scripting
By CyberCoders At Salt Lake City, UT, United States 8 months ago
-
(Senior) Finance & Shared Services Manager
By Catholics For Choice At Washington, DC, United States 8 months ago
-
Paralegal - Probate Administration
By CyberCoders At Miami, FL, United States 8 months ago
-
Account Executive - Automotive Software
By ECW Search At United States 8 months ago
-
Construction Project Coordinator Jobs
By CyberCoders At River Falls, WI, United States 8 months ago