Chief Revenue Officer Jobs

As the largest privately held service provider of unemployment cost management, employment and wage verification, and tax credit services in our industry, Thomas & Company is looking for a Chief Revenue Officer (CRO) to lead the organization's revenue generation strategy and drive sustainable growth. Thomas & Company’s 30-year history serving the nation’s largest employers provides an uncommon foundation for growth. The CRO will have access to industry leading products, hundreds of passionate client references, the industries most experienced subject matter experts, cloud native systems, and our company’s stellar reputation for quality of service. The CRO will oversee all aspects of the company's sales and revenue operations, ensuring alignment with the organization's mission and goals. The primary focus will be on evangelizing our growth strategy, maximizing profitable revenue streams, expanding market share, and building strong relationships with key stakeholders both internally and externally.

The CRO should have an entrepreneurial aptitude, excellent business development skills within mid-size growing companies, thrive in a team environment, and be enthusiastic about transforming an HR tech-enabled consulting business into a large mid-size company using an aggressive and wise growth strategy. Recently named a Top Workplace for the third consecutive year, Thomas & Company has been recognized as the most trusted brand in our industry because we live the values on which we were founded. The CRO will foster a culture of shared values to align employees around common goals and ensure that everyone is working towards the same core purpose of enabling success for our clients and our employees.

Essential Duties and Responsibilities

• Acts to surpass goals, seizing opportunities to push the company forward, even in difficult situations.
• Analyze market trends, develop competitive strategies, and collaborate with various departments to optimize pricing, product development, and customer satisfaction to enable revenue growth.
• Partner with Operational teams throughout and post-sales process to ensure that new deals are structured for optimal delivery and profitability.
• Monitor the revenue pipeline and leads, adjusting as necessary to create sustainable growth.
• Lead the net new sales effort in UCM, EWV, WOTC, TCI, and TRS. Manage, supervise, and drive results. Establish quotas, activity expectations, core actions, and a methodology to win new business with each service line.
• Leverage data and cement our strategy, remain steadily focused on results, incorporate new revenue streams while increasing results within established business lines. Draw the map to holistic long-term growth.
• Ensure predictable, repeatable, and scalable sales processes and execution towards results.
• Work with cross-functional internal teams to ensure GTM tracking of dependent stakeholder readiness plans including reporting key milestones status, risks and contingency planning, and issue escalation as necessary to ensure consistent growth and financial success.
• Focuses on accountability and analysis based on KPIs that enable business targets to be exceeded and strategies to be refined.
• Other duties as assigned.
• Sets continually higher goals that are ambitious but realistic for self and team, geared to organizational objectives.
• Partner with all stakeholders to ensure synergy and pursuit of the collective vision of predictable and continuous revenue growth. Create a holistic vision of how everyone contributes to revenue growth, how they will be rewarded, what success looks like, and exactly how we will get there.
• In partnership with Customer Insights, create a standardized outreach strategy for current and future clients and coordinate its implementation across sales channels, client management, marketing, and communications.

Requirements­ and Qualifications

• Proven success in building high-performing sales teams.
• Equivalent combination of education and experience will be considered.
• Analytical experience using CRM software for pipeline reporting and forecasting new opportunities.
• 7+ years operational experience in a senior-level role leading/supervising sales and marketing organizations of 10 or more.
• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
• Travel required.
• 10+ years of individual sales experience, exceeding revenue targets and retaining/growing customer relationships in a fast-paced, evolving environment at tech-enabled organizations.
• Bachelor’s degree in business, economics, or finance required. Master’s Degree preferred.

Special Considerations and Prerequisites

• Possess an analytical mindset that applies product insights and market data/feedback to create sophisticated GTM strategies and marketing propositions.
• Confident, poised, and cool under pressure. Operates from a position of optimism and belief in themselves.
• Storyteller. Has the ability to galvanize groups of people through a narrative of exciting inclusive growth. Professional presentation skills; excellent written, oral and interpersonal skills.
• Strong negotiation, influencing and collaboration skills.
• Broad understanding of all go-to-market functions and how they maximize growth when working together.
• Proven leadership experience with the ability to set a clear vision and execute a strategy as well as get into the details.
• Data mastery. Ability to go deep on the details and not just sell the sizzle.
• Consistent and proven track record of building a culture of “A” players through hiring, developing, and mentoring highly successful teams; experience managing directors or managers of all other revenue-supporting teams.
• Problem solving to drive revenue growth and enable business success.
• Demonstrated expertise in sales, marketing, and business strategy.

**not open to outside recruiting firms