Messaging Market Manager Jobs

Job Title: Messaging Market Manager - North America

Location: North America (Flexible Remote Work Options)

Must be East Coast to collaborate with the EU team

About Us:

We are working with a leading global telecommunications company dedicated to revolutionizing the A2P and P2P messaging landscape. We are seeking a highly motivated Messaging Market Manager to drive the growth of our messaging business in North and South America.

Position Overview:

As a Messaging Market Manager, your primary focus will be on expanding our messaging business (A2P and P2P) in the North and South America markets. You will play a pivotal role in steering the sales team, managing relationships with key partners, and ensuring customer profitability. This role offers a unique opportunity to shape the messaging landscape in the Americas.

Roles and Responsibilities:

• Optimize pricing strategies to enhance product margins and increase market share while maintaining cost efficiency.
• Develop and implement routing strategies that consider cost, capacity, quality, and other parameters to maximize profitability and quality levels.
• Contribute actively to sales and procurement activities, acting as a liaison for information requirements and independently negotiating with suppliers.
• Cultivate and strengthen relationships with key partners in the ecosystem, including peering and clearing partners.
• Collaborate with the sales department to prepare pricing proposals for new customers and negotiate pricing adjustments as needed.
• Lead the regional sales team in sourcing competitive routes (local and international) by coordinating weekly follow-up calls, participating in supplier meetings, and attending regional forums.
• Analyze traffic reports and market trends to optimize routing structures, maximize direct margins, and increase market share.
• Take accountability for achieving P&L objectives and monitor customer and destination profitability on a daily basis, taking corrective actions as required.
• Manage daily relationships with customers in your portfolio, addressing their SMS and MMS product-related requests and ensuring timely resolution.

Your Profile:

• Relevant experience in the Messaging domain, including A2P, P2P, and SMS.
• Assertive, proactive, and positive attitude with a strong sense of initiative and ownership.
• Results-oriented with exceptional analytical skills.
• Capable of working independently and collaboratively across teams and departments.
• Fluent in English (both written and spoken); proficiency in French, Dutch, or other languages is advantageous.
• Strong experience in the US telecommunications industry.
• Highly autonomous in daily work.

What’s in it for you?

• Comprehensive career development programs, including training and internal mobility opportunities.
• Dynamic company culture driven by core values of Thinking Forward, Striving for Leadership, and Achieving Together.
• Reimbursement of public transport or parking costs.
• Home telco package, including free internet and a mobile phone.
• Supplementary pension plan and 401(k) plan.
• International environment with the opportunity to make a global impact.
• Additional benefits such as generous vacation and PTO days, flexible remote work options, and more.
• Competitive compensation package, including a base salary, short-term incentives, and a range of fully funded insurance options.

Keywords - SMS - A2P - P2P - Messaging - Market Manager - East Coast US - LATAM -