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Case Manager - Housing
Company | Public Consulting Group |
Address | San Diego, CA, United States |
Employment type | FULL_TIME |
Salary | |
Category | IT Services and IT Consulting,Business Consulting and Services |
Expires | 2023-06-14 |
Posted at | 1 year ago |
Overview
- Determine eligibility and need for supportive services including child care, transportation, and ancillary services.
- Develop a re-housing plan with all program participants.
- Support in the design and development of Welfare-to-Work plans for participants, such as assisting and supporting client in work activities and educational/training programs.
- Notify County’s human services specialist of non-compliance with work activities.
- Conduct assessments for barriers and skills such as education level, work history, substance abuse history, disabilities, etc.
- Follow procedural requirement of CalWORKs by updating client case files in CalWIN.
- Other duties as assigned.
- Maintain up-to-date knowledge of CalWORKs procedures and implement appropriately.
- Monitor and record clients monthly progress to make sure compliance with program regulations and participant attendance level at assigned work activities.
- Manage participants progress towards achieving goals by creating and updating plans.
- Assist program participants in developing vocational goals reflective of their skills, capabilities and interests.
- Design and develop Welfare-to-Work plans for participants, such as determining and assigning work activities, educational and training programs. Conduct assessments for barriers and skills such as education level, work history, substance abuse history, disabilities, etc.
- Assist program participants in developing vocational, educational and housing goals reflective of their skills, capabilities and interests.
- Complete entry in San Diego’s Homeless Management Information System at initial assessment and each re-assessment.
- Participate in work-related committees, as assigned due to business need.
- Administer the Vulnerability Index and Service Prioritization Decision Assistance Tool (VI-F-SPDAT) to all program participants.
- Intensive case management services by conducting and documenting assessments for homelessness vulnerability, housing barriers and financial sustainability.
- Demonstrated ability to use various computer systems preferably CalWIN although not required.
- Ability to recognize and maintain the confidentiality of all materials in the work setting.
- Must be computer literate and have MS Word, Excel and Internet skills.
- Ability to partner with and motivate participants with both physical and/or mental disabilities.
- Ability to prioritize work and meet deadlines.
- Ability to learn specialized databases and software systems.
- Ability to work with and relate to participants and demonstrate active listening skills.
- Proper etiquette including customer relation techniques, superior verbal and communications skills.
- Process oriented and results-driven work strategy.
- Display a professional level of empathy for participants and respect for cultural differences.
- Bilingual in Spanish, Arabic or other language commonly spoken by clients preferred.
- Excellent accuracy and attention to detail.
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