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Case Management Seasonal Consultant - Disability

Company

Victoria's Secret
Address , Reynoldsburg, 43068, Oh
Employment type FULL_TIME
Salary
Expires 2023-06-08
Posted at 1 year ago
Job Description
Description

Individual contributor position responsible for supporting employees through the absence management process in conjunction with TPA including ADA tracking and management.

Responsibilities:

  • Perform statistical analysis on claim trends to meet organizational goals
  • Track, document and communicate accommodation requests to HR Business Partners and management. Document activity and response according to applicable process.
  • Respond to and prepare legal documents as required
  • Administer specific claims as determined by management
  • Serve as a liaison between associate and third- party administrator and communicate to associate/managers as appropriate.
  • Handle all Brand escalations and Associate Relations issues that arise out of leave of absence management
  • Oversee all federal/state/local leave regulations and ensure TPA adherence to policy and regulation on all cases.
  • Monitor vendor performance and oversee claim administration and payment by TPA
  • Operate as a support function to HR Business Partners and associate’s manager.

Qualifications

  • Ability to work in a team environment to achieve goals
  • Excellent communication skills, including written and verbal to all levels of associates.
  • Must be able to adapt to a quickly changing environment.
  • Strict attention to detail and the ability to maintain confidentiality.
  • Previous leave and FMLA administration strongly preferred
  • 2-3 years previous benefits administration experience
  • Strong customer service skills.

Education and Experience:

  • Proficiency with Excel preferred
  • Bachelor’s degree or related experience

#LI-Remote
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An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual’s race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.