Case Aide Jobs

Cayuga Centers is hiring immediately for Case Aides in NYC!

Join our team to make a difference in the lives of children, youth and families in our community!

Salary: $20.00/hourly

Location: Harlem, NY

About Cayuga Centers

Cayuga Centers is an accredited non-profit, human services agency dedicated to family support and preservation, trauma-informed care, and serving vulnerable populations with the most unique needs. Founded in 1852 in Auburn, NY, we have a long history of delivering high-quality and innovative services to individuals, children, youth and families. We have offices in 10 cities and serve over 10,000 individuals and families annually. Join us!

About The Program And Position

Our program serves Unaccompanied Children (UC) under the supervision of the Office of Refugee Resettlement (ORR). An unaccompanied child (ages 0-17) has left their home country and crossed the US southern border without an adult.And we serve by placing unaccompanied children in foster homes while we find and vet a sponsor for them to be unified within the US. This keeps them out of a congregate care setting.

This MAKES A DIFFERENCE because we provide medical care, case management, life skills classes, transportation, and mental health services.

The role our Case Aides play in all this is to meet the critical needs of our children by providing safe and reliable transportation to appointments in the community. Success in this role includes flexibility and the understanding that day to day activities may change and this individual must be open and available to assist in any way needed to support the children in the program.

How You Get To Use Your Skills

• Provide transportation of the unaccompanied children in our program to medical and legal appointments, hearings, and other social services
• Provide language interpretation to clients for appointments out in the community, as needed
• Provide supervision of youth in the classroom, as needed
• Assist team during case emergencies
• Respectfully communicate with children, foster parents, and colleagues; effectively report the behavior of children during transportation to foster parents and other team members
• Assist with the intake process and with case documentation
• Pick up or deliver possessions
• Ensure professional boundaries are established and maintained at all times on the job, especially when supervising youth
• Provide assistance with intake and discharge related transportation to include travel from state-to-state for reunification with a sponsor

Schedule

• Non-Exempt
• Regular hours entail 9:00am - 5:00pm, Monday - Friday
• Must be available to work afternoons, evenings and weekends

Required Experience

• Bi-lingual - English-Spanish required
• Valid NYS Drivers License required
• 1-year experience working with families and children required
• Experience working in a busy human services office- strongly preferred
• Strong skills in Microsoft Office including Word, Excel, PowerPoint, and Gmail applications
• High school diploma/GED required, Associates degree preferred
• Willingness and ability to drive a car or van within the 5 boroughs of New York City, and across the nation

Physical Requirements

• Word processing: Including responding to emails, composing letters, completing computerized documentation,be familiar with excel and electronic medical record system etc.: This involves sitting at a computer for several hours
• Completing paperwork -Such as copying, scanning and faxing documents
• Sit in and/or drive a vehicle up to several hours
• Must be able to lift up to 50 pounds

Benefits

• 10 Holidays, 3 Personal Days, Medical Appointment Time
• Medical, dental, and vision insurance
• 120 hours of vacation time; 12 Sick Days per year
• Corporate Discounts Program
• Pet and Legal insurance
• 401(k) match up to 6 %
• Sick Leave Pool
• Supplemental life insurance, critical illness, enhanced short-term disability benefits
• FSA, Transit, and Parking savings accounts
• Employee Assistance Program
• Identity Protection

Why Cayuga Centers?

• Large and growing national footprint
• Committed to employee professional development and advancement
• Certified Great Place to Work ®
• Our diverse workforce acts and leads with human sensitivity and respect
• Implement best practices and evidence-based interventions
• Workplace Wellness Award Finalist
• We embrace change, innovation and opportunities
• COA Accredited

We maintain a drug-free workplace and perform pre-employment drug testing.

Keyword: Case Aide, Foster Care, Unaccompanied Children, driver, transportation, Nonprofit, Non-profit, Human Services