Business Operations Associate, Luxury

Role Overview

This role is a great opportunity to play a meaningful role and develop operational and strategic initiatives at a high growth, mission-driven company. As an early hire on the Luxury team, you will be in a unique position to help shape and scale our high-end homebuilding business - and have the opportunity to create key insights and turn them into impact. The ideal candidate will have strong analytical and critical thinking skills, be a self-starter, and enjoy working in a fast-paced, collaborative environment with lots of opportunity for growth.

What You'll Do

You'll work on a wide range of business and operational problems across the Luxury vertical, including:

• Partnering across our Construction Operations, Procurement, Strategic Finance and Accounting teams to gather insights, understand processes, and drive performance improvements on operations that span across teams
• Driving the adoption of new tech features within our Luxury Construction Operations team, including developing key performance indicators, understanding usage and driving feedback - you will be a key link between Tech and Luxury field teams
• Creating analytical insights and applying business judgment to support and develop our existing Luxury business operations - from our construction budgets and schedules to how we optimize working capital - and everything in between
• Developing robust metrics and processes around our sales, opportunity pipeline, and revenue forecasts
• Collaborating closely with our Product and Product Operations teams to inform key product feature choices and influence our collective technology roadmap for the Luxury business
• Supporting our Luxury sales leaders with business development activities and ideation, including competitive analysis and insights, market mapping, new product creation, and new market entry strategies

Who You Are

• Experience with Looker and SQL (or other comparable data analytics and visualization tools) preferred
• Proficient in Excel
• Prior construction, real estate and/or proptech experience highly welcome, but not required
• A BS / BA or bachelor's degree equivalent
• Able to make good decisions on the fly, but also know when to reach out for support and use others as a sounding board for thinking
• Able to balance attention to detail with the need for action
• Strong analytical capabilities - at ease working with numbers and metrics, building models to inform decisions, and looking at problems from a data-driven perspective
• 2-4 years of experience in consulting, strategy, investment banking, private equity, strategic finance, operations, startups, tech and/or similar roles
• Enjoy digging into and solving varied, complex and often ambiguous problems from inception through to execution
• Resourceful self-starter - you are self-driven, agile, and able to get things done
• Solid communication and organization skills - you know how to create insights that are easily digestible and can be shared with a wide range of audiences, and you are comfortable driving, planning and prioritizing your own work
• Proficient working in collaborative and team-based environments with people from a wide variety of levels, functions and expertise
• Adept problem solver and critical thinker