Business Data Analyst Jobs

• Builds and maintains positive, effective, and mutually beneficial-working alliances with internal customers and partners. Initiates problem solving action and follows through to resolution.
• Audits output from other teams related to business revenue accuracy.
• Investigates disparities, looking for process errors as well as systemic problems associated with system and IT issues.
• Looking for Brio, Tableau and Access expertise. Proficiency on Word, PowerPoint are preferred.
• Responsible for networking, participating in all relevant one on one, inter team and cross functional teams to identify, help develop and maintain consistency in support.
• Analysis of financial reports, trends, risks and opportunities and communicates that information associated with forecasting and performance.
• Partners with other team members and management to develop strategies for improving operational efficiencies, including, but not limited to backup support, by reviewing work flows, procedures, and performance.
• Responsible for North America Support of Life Cycle Services aged backlog, forecasting, revenue/cost tracking and reconciliation for all business acumen.
• Will be using all types of communication and tool links necessary to gather, interpret, input, reconcile and report to field service teams, finance, offer management and management.
• Design data intelligence reporting to support teams, territory leads and management/finance to allow dynamic and proactive business decision making related to structure, changes, and needs to continue to maintain and grow customer base, services sold, and profitability.
• Must have knowledge or be able to quickly learn to navigate and utilize Watchtower tool, R12/Greenfield, MOL, Clarify, and other new tools as they are introduced
• Work with other support and field teams to ensure revenue and cost functions are being reconciled accurately.
• Communicate, escalate and help drive business through multiple systems and partner teams.
• Partners closely with field territories they support as well as multiple partner teams.
• Drive innovation and efficiencies and find ways to better utilize resources including cross training and automation.
• Design and implement value added reporting to provide new levels and views of knowledge based information that will enhance teams and management as well as ensure operational excellence growth to all processes utilized.
• Proficiency on Microsoft Excel is required.
• Supports business and operation functions related to accurate service revenue reconciliation including historical, current and future revenue opportunities.
• Some travel is required, Strong, self-starter, Excellent Communication Skills, Problem Solving, Ability to multitask regularly

Basic Requirements

• Must be a US Citizen with the ability to obtain background clearance as required by government customer
• 2+ years experience in one of the following: business operations, account management or project management