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Business Analyst Jobs

Company

Crystal Equation Corporation
Address Illinois, United States
Employment type CONTRACTOR
Salary
Category IT Services and IT Consulting,Biotechnology Research,Pharmaceutical Manufacturing
Expires 2023-08-11
Posted at 9 months ago
Job Description

Business Analyst


*remote*


Overview: Provide dedicated support to our Reversed Logistics area. Oversee processing of customer returns by third party vendor in a timely manner and per our Return Policy.

  • Help to investigate any returns deductions taken by the customers and work with customers on addressing and resolving any issues
  • Contribute to any Returns related projects and initiatives to improve the current process and address any aging returns related item on the Customers AR
  • Investigate and respond to any customers’ Returns related inquiries received into Customer Operations Inbox daily
  • Assist with any ad hock assignments as needed
  • Support any various reporting and analysis as well as audit and J-Sox requests
  • Verify credits against customers debit memos. Investigate and reconcile any discrepancies in price, quantity, or lot information. Release customers credits daily.



Requirements:

  • Minimum 4 years experience in Customers Operations or Finance
  • SAP or another ERP software knowledge
  • Excellent analytical and communication skills.
  • Able to handle and interpret large amount of data in excel
  • Proficiency in Microsoft Office especially Excel - able to use PVT, vlook-ups, etc.
  • Bachelor degree