Business Banking Relationship Manager

• Job ID: 13017

Position Description

Job Purpose and Scope:

Drives new loan production, deposit growth, client development, and establishes new client relationships.

Essential Job Functions

• Maintains good punctuality and attendance to work.
• Follows Bank policy, procedures and guidelines.
• Drives loan production and deposit growth by proactively identifying opportunities and cross-selling Bank products and services.
• Regularly exercises discretion and judgment in performance of all essential job functions.
• Collaborates with internal teams to ensure smooth transaction processing and client satisfaction.
• Represents the Bank in the community through active participation in professional organizations and community events.
• Identifies, pursues, and closes sales opportunities for a broad range of financial products and services.
• Delivers exceptional customer service, resolves customer issues promptly, and builds customer loyalty.
• Develops and manages business relationships by understanding the unique needs of our customers and provides appropriate financial solutions.

Knowledge, Skills & Abilities

• Ability to demonstrate effective strategic, critical thinking, and problem-solving skills.
• Skill in using computer and Microsoft Office, including Word, PowerPoint and Excel.
• Ability to successfully meet sales goals in a business banking environment.
• Ability to travel overnight, as needed.
• Ability to build strong relationships and influence stakeholders at all levels.
• Knowledge of our products and services and stays informed of market trends and regulatory changes.
• Ability to prioritize and manage multiple projects and tasks simultaneously, working with both exacting deadlines and shifting demands, unforeseen events, and changing priorities.
• Ability to provide exceptional customer experiences while driving growth.
• Ability to demonstrate initiative and be proactive in accomplishing work tasks and objectives.
• Ability to demonstrate effective analytical skills with the ability to assess loan risks and make sound financial decisions
• Skill in banking systems and software.
• Ability to communicate effectively both verbally and in writing as well as present financial information accurately.
• Knowledge of financial products and services for business clients.
• Ability to demonstrate effective skills to drive growth and innovation.
• Knowledge of the business banking market, including customer needs, competitive landscape, and regulatory environment.
• Ability to work effectively with all levels of management and with internal and external stakeholders at varying levels.
• Ability to demonstrate a high degree of integrity and commitment to uphold the Bank's values, culture, and reputation.
• Ability to work effectively and efficiently both as part of a team and independently, while demonstrating effective interpersonal skills.

Job Expectations: Operate customary equipment and technology used in a business environment, with or without accommodation.

Note: This description is not an exhaustive list of all job functions, duties, skills and job standards required. Other job functions, duties, skills, and standards may be added. Management reserves the right to add or change the job requirements at any time.

Position Requirements

Basic Qualifications:

• 2+ years of experience in business banking sales and client relations, within a leadership role.
• Bachelor's degree in business, finance, or job-related field, or commensurate work experience, required.

Bank OZK is an equal opportunity employer and give consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by federal, state, and local law. Member FDIC.