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Business Analyst (Operations & Policy Analyst 1)

Company

Department of Human Services
Address , Salem, Or
Employment type FULL_TIME
Salary $3,885 - $5,936 a month
Expires 2023-07-21
Posted at 11 months ago
Job Description
Initial Posting Date:
05/09/2023
Application Deadline:
05/23/2023
Agency:
Department of Human Services
Salary Range:
$3,885 - $5,936
Position Type:
Employee
Position Title:
Business Analyst (Operations & Policy Analyst 1)
:
We are proud to be an Equal Opportunity Employer. We are actively working to build an equitable agency with the
Equity North Star
as our guide toward our vision of an agency free of racism, discrimination and bias. We believe that teams in which everyone can show up as their full authentic self are key to creating a thriving workforce that can better serve communities. We welcome members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to apply.
Are you motivated to improving business processes, provide business analytics, and want to bridge the gap between IT solutions and business needs? Are you an effective communicator? If so, this position is for you!
We are hiring a Business Analyst to support the operations, maintenance, and enhancement of IT systems related to the APD program, with respect to Agency, Program, and Legislative needs/priorities in Department and Enterprise IT initiatives.
We are seeking a Business Analyst (Operations & Policy Analyst 1) to join our Provider Time Capture Team.
Oregon Department of Human Services (ODHS), A place to belong and make a difference!
  • Connect with ODHS Employee Resource Groups (ERGs) and find a place to belong, build community and participate in shared learning. ERGs are employee-driven committees that support each other as well as the ODHS’ overall mission and vision.
  • We are committed to building an antiracist and equitable agency. Equity is foundational to our role as a human services agency and we are committed to integrating equity into all we do. The Equity North Star has four points that explain the agency's goals related to equity, inclusion, and racial justice.
  • When you join the ODHS, you join a community of over 10,000 employees dedicated to serving and helping Oregonians achieve wellbeing and independence through opportunities that protect, empower, respect choice, and preserve dignity.
  • We know that life is unpredictable and ODHS cares about keeping you well. Enjoy a work-life balance, 11 paid holidays a year, flexible work schedules, and competitive benefits packages including health, dental, vision, and much more!
What you need to qualify
A Bachelor's Degree in Business or Public Administration, Behavioral or Social Sciences, Finance, Political Science, or any degree demonstrating the capacity for the knowledge and skills.
OR
Any combination of experience or education equivalent to three years of technical-level experience that typically supports the knowledge and skill requirements listed for the classification.
Essential attributes
We are looking for candidates with:
  • Skilled in business analysis related to public policy and business project planning, execution, and reporting.
  • Skilled in treating customers, stakeholders, partners, vendors and co-workers with dignity and respect while assisting with technological support and at all times.
  • Skilled in communication strategy and planning and the ability to communicate detailed information to a diverse audience.
  • Knowledge in implementing and institutionalizing processes and controls knowledge in operational support and troubleshooting.
  • Skilled in State systems and business procedures.
  • Skilled in customer service needs and communication strategy and planning to communicate with diverse groups.
Please be sure to clearly describe how you meet these attributes within your application materials. These attributes will be used to determine which candidates will be selected to move forward in the process.
Your duties at a glance
Aging and People with Disabilities Program – The APD Program is a program within the Department of Human Service that assists seniors and people with disabilities of all ages to achieve well-being through opportunities for community living, employment, family support, and services that promote independence, choice, and dignity.
Click here
to learn more about Aging and People with Disabilities.
As a Business Analyst, you will:
  • Identify gaps, make recommendations, design, and oversee collection of data, provide analysis, and recommend operational changes.
  • Collect and analyze data, identify, and resolve problems related to business needs and computer operations.
  • Provide guidance to other support team members in developing and maintaining online help components and procedure manuals.
  • Implement, simplify, or improve program operations and results.
  • Assist in facilitating various phases and activities of assigned projects, development of an approach, timeline, and the tasks involved.
  • Provide technical assistance to various diverse groups while maintain respect and dignity of each individual.
  • Provide high-level technical experience and advice regarding systems usage, troubleshooting, and customer service issues.
  • Establish policies and procedures for documentation for information systems including online help, procedure manuals, and materials describing system usage.
Working conditions
  • Remote work or alternative work location will be considered in filling this position. The ability to report to Salem is required when business or operational needs are dependent on onsite activities.
  • Employee’s work will be conducted Monday through Friday 8-5 with a possibility of a flexible schedule after obtaining approval from manager.
Application instructions & requirements
Your work history profile, cover letter, and resume are the perfect opportunity to highlight your interest in the position and demonstrate your skills, lived and/or work experience that shows you are an excellent candidate for the position.
  • After you submit your application, you will have additional tasks to complete in Workday. Please continue to check your Workday account throughout the recruitment process.
  • Current State of Oregon employees: Apply via your employee Workday account.
  • Please upload a resume or complete the work history profile. Note: Your resume and cover letter may be uploaded in the Resume/CV field on the online application.
  • If you are not a current State of Oregon employee, view this application instructional video.
  • A cover letter is required. Attach a cover letter that demonstrates how you meet the qualifications and essential attributes for the position.
Additional requirements
  • Finalists for this position will be subject to a computerized criminal history and abuse check. Adverse background information will be reviewed and could result in withdrawal of a conditional job offer or termination of employment.
  • The Oregon Department of Human Services does not offer visa sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Security’s I-9 form confirming authorization to work in the United States. ODHS will use E-Verify to confirm that you are authorized to work in the United States.
Helpful information
  • If you need an accommodation under the Americans with Disabilities Act (ADA), have questions or need assistance with the application process, please contact Marina at: [email protected]. Please be sure to include the job requisition number.
  • Have questions about Workday, and want some tips on understanding the state application process? Check out our Oregon job opportunities page.
  • This position is represented by the Service Employees International Union (SEIU).
  • This recruitment may be used to fill future vacancies.