Branch Manager Jobs

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Summary

Responsible for increasing branch deposits, small business loan and consumer loan referrals. Responsible for directing and administering the operational efforts of the branch. Ensures established policies and procedures are followed. Oversees provision of a full range of services to customers and prospective customers. Ensures customers are promptly and professionally served. Trains, directs, and supervises branch staff. 

DUTIES AND RESPONSIBILITIES:

• Responsible for increasing deposit account openings, small business loan and consumer loan referrals. Works towards achieving deposit goals while promoting High Performance Growth (HPG ) initiatives
• Regular and predictable attendance is an essential function of this job to accomplish, among other things, in-person contact with customers.
• Ensure all branch transactions are balanced at the close of each day. Oversee individual accountability for the handling of cash and assist in resolving balancing problems.
• Ensure branch personnel are well trained in all phases of their respective jobs. Complete orientation of new employees in overall branch procedures. Actively participate in cross-training personnel and assure staff is kept abreast of all products and services. Primary Security Officer for the branch. Conduct required security meetings with staff to ensure compliance. Open and close the building in accordance with set hours and tests security equipment quarterly.
• Ensure customers’ requests and questions are promptly resolved. Handle customers’ complaints. Ensure customers are informed of Company services and policies. Counsel customers regarding their financial needs and services requested.
• Ensure assigned month-end management reports which apprise executive management of the status of branch activities are completed in a timely fashion.
• Must comply with all company policies and procedures, applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.
• Troubleshoot and resolve internal and external inquiries.
• Responsible for the security and oversight of the office building, maintenance, grounds, equipment and fixtures of the branch.
• Manage direct reports to maximize productivity, efficiency, and the potential of the human assets of the company, including: hiring, directing job assignments, monitoring staff performance, coaching, counseling, training, assuring compliance with regulatory requirements and organizational mission, values, policies and work rules. Appraise performance and provide recommendations for staff compensation, promotion, and termination, as appropriate.

QUALIFICATIONS:

• Local candidate with community  involvement in surrounding areas preferred
• Minimum of five years banking experience
• Previous supervisory experience
• Sales experience
• Experience as a Branch Manager preferred

KNOWLEDGE, SKILL, ABILITY:

•  Ability to communicate, both orally and in writing, with others in the Bank to perform effective reviews and to report the results.
•  Strong organizational, customer service, communication and decision-making skills.
•   Strong interpersonal skills, using considerable tact, diplomacy, and judgment.
•  Well organized with ability to prioritize and multi-task in a fast paced work environment.
•  Experience working with all levels of employees and external customers.
•  Sufficient banking, organizational and technical skills to assist in performing all required reviews.
•  Able to handle sensitive and confidential information.
•   Professional verbal and written communication skills.
•   Demonstrated effective interpersonal relationships and teamwork.
•  Ability to respond to common inquiries of complaints of customers, regulatory agencies or members of the business community.

WORK ENVIRONMENT: Must be able to routinely perform work indoors in climate-controlled shared work area with minimal noise.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is often required to: sit; use hands in repetitive motions to finger, grasp, handle or feel; and talk or hear. The employee is occasionally required to: stand; walk; and lift or reach with hands and arms.

Must be able to operate routine office equipment including computer terminals and keyboards, telephones, copiers, facsimiles, and calculators. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours or travel off site whenever required or requested by management. Must be capable of regular, reliable and timely attendance. Must be capable of climbing / descending stairs in an emergency situation.

Specific lifting abilities required by this job include: Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Specific vision abilities required by this job include: The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation/inspection of machines and/or using measurement devices at distances close to the eyes.

COMPENSATION & BENEFITS: Starting salary is dependent upon relevant experience and may vary based on the geographic location of the position.  We offer an extensive benefits package that includes, but is not limited to medical, dental, vision, and life insurance, a health savings account option, an Employee Assistance Program (EAP), a health rewards program, a 401(k) retirement savings plan, discounts on banking products and services, and paid sick, holiday, and vacation time.  Visit our website for more details!

COMPANY OVERVIEW:  We are a family of banks whose unique local presence reflects the communities we serve.  We welcome the opportunity to grow and change as our customers and communities do the same.  Read our story, learn about our banks, and experience life at Glacier Bancorp, Inc. all from our website.  Check it out!  

We are an Equal Opportunity Employer and qualified applicants or employees will receive consideration for employment without regard to race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, mental or physical disability, genetic information, protected veteran status, or any other category protected by applicable federal, state or local laws.

Glacier Bancorp, Inc. does not sponsor applicants for work visas. All applicants must be legally authorized to work in the US.

No Recruiters or unsolicited agency referrals please.