Billing Specialist Jobs

iHeartMedia

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The audio revolution is here – and iHeart is leading it! From broadcast radio to digital streaming radio to podcasting, audio continues to grow – and iHeart, which reaches 90% of Americans every month, is the #1 audio company in America across every one of those platforms. We’re the home of many of the country’s most popular and trusted on-air personalities and podcast influencers; we build important connections with hundreds of communities across America; we create and produce some of the most popular and well-known branded live music events in America; and we have the only complete audio ad technology stack in the industry for all forms of audio, from on demand to broadcast radio, digital streaming radio and podcasting. Only one company in America has the #1 position in everything audio: iHeartMedia.

If you’re excited about this role but don’t feel your experience aligns perfectly with the job description, we encourage you to apply anyway. At iHeartMedia we are dedicated to building a diverse, inclusive, and authentic workplace and are looking for teammates passionate about what we do!

What We Need:

This position is responsible for processing special billing requests, processing credit/rebills, and cosmetic change requests for Market and cross platform invoices. Interact with Sales, internal departments, and clients regarding billing-related items. Ensures all deadlines are met and issues are resolved in a timely manner. Must be detail-oriented and able to prioritize, while working in a demanding environment.

What You'll Do:

• Review orders for special billing coding accuracy and work with Sales to correct as needed
• Answer billing related questions and work with clients to address any billing concerns
• Run order reports and work with sales/IT to resolve potential errors prior to billing
• Update cases with any revisions that would impact billing needs
• Work with sales teams to determine correct coding for billing
• Facilitate Special Billing handoff to AR Specialists to transfer knowledge about the deal and points of contact
• Review invoices and reconcile against order
• Create and work cases using a case management tool and ensure that case details are kept up to date
• Provide quality customer service to both internal and external clients
• Research and respond to billing inquiries from Sales, Finance, internal departments and clients within established Service Level Agreement

What You'll Need:

• Demonstrated technical skills in accounting and financial information
• Related experience in an accounting/financial analysis role across sales, marketing, operations, finance, or other industry
• Proficient in Microsoft Excel and able to learn new systems quickly; experience with Cognos, TM1, Salesforce, Quattro and SharePoint preferred
• CMA certification a plus

What You'll Bring:

• Ability to work within prescribed guidelines without needing close supervision
• Ability to act in a professional manner and collaborate with colleagues of different levels
• Understanding of when to seek guidance for unforeseen problems
• Respect for others and a strong belief that others should do this in return
• Strong written and verbal communication skills
• Problem solving skills within established procedures
• Close attention to detail

Location:

San Antonio, TX: 20880 Stone Oak Parkway, 78258

Position Type:

Regular

Time Type:

Full time

Pay Type:

Hourly

Benefits:

iHeartMedia’s benefits offering is flexible and offers a variety of choices to meet the diverse needs of our changing workforce, including the following:

• Employer sponsored medical, dental and vision with a variety of coverage options
• Paid vacation and sick time
• A Spirit day to encourage and allow our employees to more easily volunteer in their community
• Company provided and supplemental life insurance
• A range of additional voluntary programs, such as spending accounts, student loan refinancing, accident insurance and more!
• Employee Assistance Program (EAP) at no cost – services include telephonic counseling sessions, consultation on legal and financial matters, emotional well-being, family and caregiving
• A 401K plan
• Paid company holidays, including a floating holiday that enable our employees to celebrate the holiday of their choosing

The Company is an equal opportunity employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.

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