Benefits Analyst Jobs

At Aqua, a subsidiary of Essential Utilities, Inc., we know that water is a precious resource – one that plays a critical role in sustaining life. That’s why we take seriously our mission: protecting and providing Earth’s most essential resource. At Aqua, we are guided by a set of principles that embody the character of our company and inspire our work together. They are embedded within our business practices and our behavior. We are proud to be united by integrity, respect and the pursuit of excellence to be the best we can be for the customers and communities we serve.
Together, the women and men of Aqua, a subsidiary of Essential Utilities, Inc. serve 1 million customers across eight states. Aqua uses science, technology, capital investments, and amazing talent to provide communities with clean, safe drinking water and responsibly return wastewater to our rivers and streams. Join our team and make a difference!
ESSENTIAL DUTIES: (Primary Duties and Responsibilities)

• Assist employees with HR related questions which include but are not limited to Benefit questions through the internal HR Service Desk.
• Conducts ongoing research into emerging trends, issues and best practices pertaining to benefit plan design.
• Ensures process quality, efficiency and compliance and recommends opportunities for continuous improvement.
• Performs other related duties as assigned.
• Manages administrative aspects of all Benefits (including health and retirement) programs, including: planning logistics and communications related to Annual Open Enrollment; interpreting and advising employees on policies/plan rules; resolution of escalated claims or service issues; managing third-party vendors and consultants; communication and training; working with HRIS and Payroll to ensure transactional accuracy and 401(k) Audit/Testing.
• Assists with compliance of all programs, including HIPAA requirements; PPACA reporting, tracking and funding requirements; preparation of 5500s; distribution of required materials such as SPDs, SBCs and SAR; etc.
• Reviews, reconciles, and submits benefit plan invoices, including auditing and reconciling.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function(s).
QUALIFICATIONS (Required Experience, Education, Licenses, And Certifications)

• Understanding of HIPAA, ERISA, COBRA, Internal Revenue Codes (as they apply to health and welfare plans), and other statues governing employer sponsored benefit plans.
• Minimum of 5 years HR experience including a minimum of 3 to 5 years’ experience administering qualified benefit programs.
• Bachelor’s degree in HR management, business, or other related subject area.
• SHRM-CP, PHR, CEBS courses or certification desired.

KNOWLEDGE, SKILLS AND ABILITIES: (Examples below)

• Ability to work independently, manage multiple tasks and deadlines, and solve challenging problems in a fast-paced environment while also working collaboratively in a team environment.
• Identifies & solves complex issues with critical thinking and a drive towards root cause resolution.
• Strong organization, planning and time management skills and demonstrated ability to prioritize work with minimal supervision.
• Pays attention to detail and can work rapidly yet accurately in a fast-paced environment.
• Customer service oriented with ability to manage sensitive and confidential information appropriately.
• Strong analytic ability and advanced skills with analytic tools, especially MS Excel; mastery of formula-based functions such as v-lookups, data manipulation, and pivot tables.
• Ability to transition between strategic big-picture and details of day-to-day operations.

Working Conditions/Physical Demands

• Working conditions will include occasional travel to work sites of Essential Utilities and/or other constituents (10-15% travel)
• Perform sedentary work- exerting up to 20 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.

The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Aqua, a subsidiary of Essential Utilities, Inc. is an Equal Opportunity / Affirmative Action employer. Equal employment opportunity is provided to all employees and applicants for employment without regard to the following legally protected characteristics: race, color, religion, sex, national origin, age, pregnancy (including childbirth and related medical conditions, including medical conditions related to lactation), physical or mental disability, covered-veteran status, genetic information (including testing and characteristics), sexual orientation, gender identity or expression or any other characteristic protected by applicable local, state or federal law.
Aqua, a subsidiary of Essential Utilities, Inc. is committed to providing reasonable accommodation to individuals with disabilities. If you have a condition that may prevent you from applying for a job online or need to request an accommodation during the interview process, please call 1-877-272-9012.