B2B Inside Sales Professional (Isp)

Jack-of-all Trades and Master of Several - In classic Telesales jargon; this job position would be called “the closer”, the one that delivers the order. But to be accurate and complete, this position would also be labeled “the qualifier”, which is typically a phone-based ISP that qualifies leads, educates them and moves them through the funnel towards closing. To a lesser extent, this position is also part IT solution designer, part product technology evangelist, part SMB CIO and part SMB consultant in the process of working with the customer prospects.
The point is that, net, net, this is a classic early stage company situation where the early individuals entering any role profoundly shape the role and the company itself. We are seeking people who like that kind of challenge and thrive in that kind of environment.

Required Skills & Qualifications:

• Start-up & Tech-Savvy - We are seeking an experienced ISP who has previously worked in start-ups or early-stage businesses. Our product is a SaaS platform and most of our work tools are SaaS (e.g. CRM, Webmail, Google Drive, Marketing Automation Tool, etc., etc.). So being facile with the critical software tools you would use is a must. Net, net you must be technically savvy and self-sufficient.
• Work-from-Home or Local “Rent-An-Office” - This ISP person needs to work effectively from their “home office” in your home or in a local “rent-an-office”. Yes, there’s no commute but working virtually requires maturity and self-discipline and you may also work longer hours. The ideal candidate will have worked like this in some previous job and thereby knows and can substantiate that you operate effectively in this circumstance and for some people, it is ideal.
• We Help Warm Prospects Buy - An ISP at Agiliron starts every outbound call from their CRM and with warm prospects, all of whom have sought us out, most of whom have an idea of their issues/problems, some have ideas of their requirements and most of them have already signed up for a free trial. We never do cold outbound calls, not because they are hard, but because they are very inefficient. We offer our prospects a large range of DIY learning mechanisms (e.g. demos, video tutorials, User Guides, webinars, collateral, etc.) which many of them do utilize. However, we always have some educating to do and of course “leading them to water”. Prospects are on a due diligence journey and theirs is a “considered decision”. So, prospects buy, more than we sell. In a SaaS business, developing and maintaining long-term satisfied customers is how we make money.
• Experience Selling IT Solutions by Phone-to-Business - Our customers are SMB owners. They fall into one of three categories: 1) retailers/e-tailers, 2) distributors/wholesalers or 3) light manufacturers or some combination of those three. It is ideal, but not required, that this ISP Leader have sold software or IT products/services to this customer set before. At the very minimum, however, this person needs to have been in an ISP role before, selling some IT products/services to businesses of some variety. This is B2B telesales, and, you need to have a successful track record of doing that.