Automotive Service Technician - Park Place Mercedes Benz Of Dallas

Mercedes-Benz in Dallas is looking for experienced Automotive Technicians - apply now to join our team!

At Park Place Dealerships, our goal is to ensure an "extraordinary experience" for our clients. We believe our Members (employees) deserve this as well.

Everyone on our staff is a Park Place advocate who shares our passion and values. Our ideal candidates are confident, passionate people looking to grow and succeed with one of the most successful organizations in Dallas/Fort Worth.

Pay and Recognition

• Paid training
• Paid holidays & paid time off
• Weekly pay
• Stock Awards (select management and front-line team member’s eligible!)

Insurance / Retirement

• Health savings
• 401k with company match
• Short-term and Long-term disability plans
• Up to 8 weeks paid pregnancy leave (disability leave)
• Insurance medical, vision, dental, accident, critical illness and hospital indemnity plans
• Flex spending accounts (tax free)
• Life Insurance (Whole Life and Term)

Learning, Tuition Assistance and Career Development

• Continuous training through Asbury's Internal Learning Management System
• Digital career path tool to assist with career development
• Professional growth and development opportunities

Additional advantages

• Employee discounts on vehicle purchases, parts and service repairs
• Aggressive Employee referral program with bonus opportunities
• Opportunities to join our community service initiatives
• Scholarship awards
• Student loan relief resources
• Employee assistance program

The Technician's primary goal is to ensure an extraordinary client experience while creating client advocates. The Technician position will also be responsible for diagnosing and repairing client and dealership vehicles with integrity and ethics, and also maintaining a positive relationship with clients who return with unsatisfactory work in accordance with dealership policies and standards.

• Plan work procedure in cooperation with the Team Leader
• Know and understand the Client Concern Resolution (CCR) process, and utilize the program to achieve client satisfaction
• Assist Technician Trainees
• Wear approved safety glasses when in designated safety areas
• Should be willing to obtain State Inspector license if not already completed
• Complete story, or documentation for client repairs
• Must be able to lift up to 50 lbs. and be on your feet for three or more hours at a time
• Must be able to drive and operate vehicle
• Examine vehicle, diagnoses and, if needed discusses with Team Leader, or ASM as to the nature and extent of damage or malfunction
• Adhere to dress code in accordance with dealership and/or manufacturer standards
• Provide labor time estimate to the ASM
• Understand and follow Federal, State and local regulations such as disposal of hazardous wastes
• Attend weekly department meetings
• High school diploma or equivalent
• Must have a valid driver’s license and meet company MVR policy requirements
• Know and understand dealership computer system
• Must be at least eighteen years of age
• Maintain strict adherence to dealership policy on client vehicle care and operation
• Attend company and factory training
• Keeps current with manufacturer warranty requirements
• Know and understand the Park Place Privacy and Information Security Policy, and adhere to its requirements
• Monitor repair time and update ASM on status often for client vehicles left for service, and for waiting clients
• Communicate additional service requests to the ASM for communication to client
• Keep work area clean and tidy in accordance with dealership standards
• Keep current with factory technical bulletins
• Must be able to pass pre-employment screenings (background and drug test)

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