Assistant Program Director Jobs

About Ariva

MISSION: Our mission is to bring economic justice, opportunity and inclusion to our Bronx neighbors and other underserved communities across New York City.

VISION: We envision a world where all New York City residents experience the opportunity to build financially empowered and prosperous lives.

We offer free comprehensive financial capabilities services and free income tax assistance at locations around New York City. Information on our projects and programs can be found at www.ariva.org

Position Description

Ariva is seeking an Assistant Program Director to join our leadership team. The Assistant Program Director is an experienced manager with demonstrated leadership abilities who works with us in developing, launching, executing, and assessing effective programs that support vulnerable and underserved residents of our community. The Assistant Program Director has proven experience in managing, cultivating, and retaining staff.

The Assistant Program Director is part of Ariva’s leadership team, with a lead role in external relationships and communications in the financial counseling program. The Assistant Program Director works closely with the Senior Program Director in designing, implementing, and evaluating Ariva’s financial capabilities projects including, but not limited to, our financial empowerment centers, financial counseling for affordable housing seekers, financial counseling for recent immigrants in NYC, entrepreneurship and small business support, and credit building access for Bronx residents and immigrant communities in NYC.

Ariva currently offers free financial counseling and education, entrepreneurship support, and credit building initiatives to over 4,000 New Yorkers each year in the Bronx and other underserved communities in New York City. Ariva’s Financial Capabilities Program operates five projects, with two managers, ten financial counseling and support staff. Our program is growing, and this position provides an opportunity for rapid advancement.

This job involves frequent local travel to sites around NYC and requires some evenings and weekend hours over the course of the year. Face-to-face in-person service is an essential component of this position. All staff must be vaccinated and must follow the health and safety procedures in our offices.

Responsibilities

The Assistant Program Director reports to the Senior Program Director. They work together as a team to ensure the effective operations and growth of Ariva’s financial capabilities program.

The Assistant Program Director responsibilities include but are not limited to:

Primary Responsibilities

• Coordination of program integration activities with Ariva’s free tax preparation program.
• Cultivation and engagement of community partners, financial services partners, and other host partners in the communities we serve.
• Recruitment, mentoring, retention, and supervision of financial capabilities program managers.
• Oversight of community outreach campaigns to support a client pipeline.
• Program budget development, monitoring, and reporting.
• Development and maintenance of partnerships with public, private, and community-service providers working in areas related to financial inclusion, credit building, workforce, and business development.
• Maintain and strengthen positive relationships with funders and city agencies.
• With a team of two full time managers reporting to them, the Assistant Program Director provides overall direction to Ariva’s five financial capabilities projects; currently this includes direct management of one project.
• Contract management.
• Program performance monitoring and reporting.

Secondary Responsibilities

The Senior Program Director has primary responsibility for the following functions, with the Assistant Program Director in a supporting role:

• Design, implementation, and evaluation of current and new projects.
• Reviewing and approving communications content, including website information and social media content related to the financial capabilities programs.
• Participate in agency strategy sessions with Board and executive staff.
• Grant writing and fundraising.

Core Competencies

• Adept at establishing new relationships and managing existing ones with community partners.
• Ability to actively lead multiple projects and make midcourse corrections to ensure projects’ success.
• A commitment to and experience working with low-income people and in low-income communities.
• Desire and ability to work with diverse populations.
• Very strong written and verbal communication skills.
• Minimum five years experience working in nonprofit financial capabilities, human services, or a related field, some of that experience in a supervisory capacity. A master’s degree or above in nonprofit management or a related field will substitute for some of the experience requirement. Must have a bachelor’s degree.
• Computer-literate; comfortable with data management, data entry, reporting, and Excel.
• Strong and demonstrated program management skills; able to simultaneously manage multiple projects with varying goals, requirements, and timelines.
• Very well- organized, with great attention to detail.
• Flexible, patient, with a sense of humor and a strong work ethic.

In addition to the above required competencies, any of the additional skills and experience listed below are desirable:

• Certification in financial counseling (CUNY Consumer and Personal Finance or equivalent).
• Experience with small business development.
• Experience with financial counseling and adult education and familiarity with consumer banking products a plus.
• Familiarity with CRMs.
• Contract management experience with city agencies.

Salary: Starting at $70,000. This position offers the opportunity for further advancement.