Assistant Manager - Food Service

Who We Are
Lugano Privé is an exclusive social club for Lugano clients – a culmination of Lugano’s years of community building and exceptional experience curation. Privé is an extension of our member’s living rooms – a space for engaging conversation with people similarly committed to making a social impact and for remarkable events surrounding food, wine, art, music, and world affairs. As employees we offer an oasis of bespoke luxury, curate enriching experiences, create meaningful, long-term relationships, demonstrate leadership in the community and inspire members to do the same, and achieve excellence.
Job Overview
You will be an integral part of building genuine relationships with our members by ensuring each individual receives a custom-tailored experience, expertly executed with the highest standards. You will work closely with the culinary, and membership teams to deliver extraordinary, bespoke experiences. Success in this role entails meticulous attention to detail, excellent staff development and management skills.

About the Role

• Assist team members in any job-related task.
• Provide an unparalleled bespoke member experience.
• Maintain cleanliness, organization, stock levels, and meeting business standards.
• Ensure all food and beverage items are expertly executed with the highest standards
• Update member database with preferences and special requests.
• Develop staff continually, strengthen team dynamic, and evaluate staff performance
• Engage every member with genuine sincerity and friendly warmth

What You Bring to the Team

• Curiosity is part of who you are. You like finding solutions and when you don’t know something, you look for answers.
• Technology is an important tool that you use to process information, analyze data, and stay organized.
• Your attention to detail is unwavering. Mise en place has meaning to you.
• Communication is the key to building trust and getting clarity on the objective. You are clear and concise and can communicate effectively with all types of people.
• You may have Sommelier and Barista experience.
• You like being organized and are methodical in your approach to getting things done.

Our Benefits
Lugano Privé is a fast-growing company with many opportunities for you to master your craft and grow your career. We are proud to offer employees a generous compensation package that includes commission and bonus plans for all employees, multi-option healthcare plans, 401k with match, and paid time off. Join the team and carve your own path to the future.
Pay Transparency
Targeted base compensation range: $75,000 - $100,000
The total compensation package is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.
Being You at Lugano
Lugano is committed to creating a diverse work environment that recruits and rewards employees based on capabilities and performance. We are inclusive, celebrate our differences, and welcome a broad range of perspectives and ideas without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Our Work Environment
Our workplace is clean, orderly, appropriately lighted and ventilated with the proper safety compliance. Noise levels are considered low but may be louder in the kitchen or during special events. Daily physical activities are considered moderate: office and floor work, standing for prolong periods of time, some lifting (up to 51lbs), bending, stooping, kneeling, or walking. Employees must have the stamina to work long hours, if assigned, and must be willing to work an irregular schedule which may include weekends, holidays, evenings, and/or varying shifts. Reasonable accommodations may be made to allow disabled people to perform the essential functions of the job within the environment.

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