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Company | Peet's Coffee |
Address | Emeryville, CA, United States |
Employment type | FULL_TIME |
Salary | |
Category | Food and Beverage Services,Manufacturing,Retail |
Expires | 2023-09-03 |
Posted at | 9 months ago |
Who We Are
- Sales Support—Works collaboratively with the sales team to support sales efforts including conducting tastings, supporting trade shows, etc.
- New account training—Is responsible for ensuring new accounts are trained fully on all aspects of our brewing programs (drip, espresso, teas, ice blends), quality standards and ordering guidelines.
- On-going account support—Is responsible for performing regularly scheduled quality audit/business reviews, ensuring seasonal promotion sell-in and compliance, works closely with our equipment service team on all equipment related items, develops & maintains relationships with customers defining their business needs to improve their Peet’s program. Also supports accounts with any special marketing/community building events.
- New account set up—Works closely with the Sales Manager to ensure new accounts are set up and equipped correctly to be able to successfully start the Peet’s We Proudly Brew program. Activities include preparing new account set up forms, initial orders, ordering marketing materials, brewing equipment and scheduling technicians for installation.
- Key Account Relationships – Builds and maintains relationships with current Key Account/Strategic partners. Works closely with key decision makers and ensures customer satisfaction. Ability to communicate confidently with various levels of Management.
- Organization—Maintains detailed account files including information on equipment, marketing collateral, ordering patterns, key account contacts, etc.
- Willingness to travel frequently (40%)
- Specialty coffee and tea experience preferred.
- Excellent time management skills & ability to multi-task and prioritize work.
- Excellent customer service skills.
- Minimum two years related service account management, sales or training experience.
- Strong initiative, motivation and self-management skills.
- Account experience within the foodservice sector; knowledge of foodservice accounts in the New England region preferred.
- Ability to communicate, present & influence effectively.
- Strong Word and Excel computer skills.
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