Assistant General Manager Jobs

At Stars and Strikes, our Assistant General Manager is involved with all aspects of the centers including bowling, arcade, and food & beverage! As the AGM, you would be responsible for assisting the General Manager in the overall operation of the center including meeting or exceeding revenue and cost objectives, ensuring proper training of staff, and having guest service levels exceed our expectations.

What we’re looking for:

• Previous experience in managing budgets and labor
• Background in the restaurant/hospitality industry is preferred
• Must be willing to work a flexible schedule based on the needs of the business, including weekends & holidays
• This position requires 2 or more years of experience in management
• Proven operations background with exceptional leadership, communication, and time management skills

Responsibilities:

• Understanding of P&L and achievement of all revenue category goals on the P&L while managing proper cash handling procedures, developing and implementing upselling techniques, and creating and enforcing proper transaction processes.
• Developing and overseeing employee training on POS, service protocols, and operational standards
• Understanding and accountability for adherence to core standards, HR policies, training, safety requirements, and recordkeeping.
• Create an exciting and fun atmosphere to ensure a great experience for our guests and team
• Assist in achieving all labor goals on the P&L through appropriate staffing levels and scheduling needs based on individual center needs
• Hiring, training, coaching, developing, scheduling, evaluating and disciplining team members

Why join our team?

• We work together as a team and succeed as a team
• With our continued expansion throughout the Southeast, there are many opportunities for advancement within the company
• We encourage team members to continue their training by providing online resources
• We are a family-owned business and consider our team members part of our family
• We provide opportunities for all team members to give back to the community
• We encourage team members to have fun while they work

Perks we offer:

• Bonuses
• Company-wide contests
• Paid-time off
• Profit-Sharing
• Health & 401k Benefits
• Free bowling, laser tag & gameplay!

Stars and Strikes is an Equal Opportunity Employer.

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