General Manager Jobs

SUMMARY

Location: Courtyard by Marriott Durham

Position Type: Management

The starting pay rate for this position is $90,000.00 annually.

As the General Manager, you will be responsible for the overall success of the hotel. You will plan and supervise the activities of a diverse workforce to ensure the smooth and profitable running of the business. You will plan short-term, long-term, and day-to-day operations of your property. Your daily activities may involve conflict resolution, guiding your team to reach new goals, and providing necessary business reports to the corporate office. You will have the full backing of your corporate team just a phone call or email away!

This position may require flexible scheduling availability.

Job Requirements:

• Periodically inspect rooms, building exterior, parking lot, etc.
• Manage human resources functions including recruiting, hiring, onboarding, performance evaluations, training, and disciplinary actions
• Identifies major revenue and expense opportunities and possible problems
• Actively sell through sales calls, property tours, etc.
• Analyze financial and operational information on an ongoing basis to adjust business plans, labor requirements, and operating costs
• Meet or exceed budgeted profit and margin for the hotel
• Assist team leaders in meeting and exceeding AOS goals
• Develop and implement marketing and sales plans based on demand segments and to maximize REVPAR and Market Share
• Accurately forecast revenue/cost problems and manages the timing of discretionary expenditures to utilize cash flow
• Ensure hotel staff is trained in financial control procedures for cash, vouchers, inventories, and receivables and that these procedures are regularly followed
• Ensure that departments achieve or exceed guest's service expectations

Job Qualifications:

• Knowledge of the principal competition for each market segment
• Ability to work well in stressful situations
• Must be effective in handling problems in the workplace including anticipating, preventing, identifying, and solving problems as necessary
• Highly motivated team player with strong initiative and desire for achievement
• Readily available and approachable for all guests while providing excellent guest service

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, sit or walk for an extended period of time. While performing the duties of this job, the employee is regularly required to lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds.

Training:

Island Hospitality is committed to employee development and displays that commitment with a formalized training and development program providing a clear path for any employee with a desire and aptitude to thrive in the hospitality business. As team members join Island Hospitality from other organizations they too can build on that prior experience and find further growth opportunities within our company by utilizing the tools and resources offered.

Team Member Wellness Program: How We Thank You For All You Bring To The Team

Rewarding Benefits Package:

• 401(k) Retirement plan - IHM Matches 100% up to 3% of your salary and an extra 50% on the next 2% of your salary. 401(k) is fully vested upon the first contribution
• Dependent care FSA
• Paid Sick and Vacation Time
• Healthcare including Medical, Dental, and Vision Insurance
  • HSA & FSA plans available!
  • Dependent care FSA
• Identity Theft Protection Insurance
• Employee Assistance Program
• HSA & FSA plans available!
• Family Leave
• PTO and Payroll Incentives for Annual Wellness Exams
• Pet Insurance
• Commuter benefits including transit & parking
• Wellness Subscriptions including access to gyms, financial planning, counseling, and legal services

Rewarding Hard Work:

• Career Growth through our in-house training program with a path personalized to your desired goals
• Discounted tickets to theme parks, musicals, movies, and more through Tickets at Work
• Discounts for friends and family within your hotel brand
• Team Member of the Month, Quarter, and Year recognition and bonus
• Referral bonus program to ANY of our locations
• Free room nights at our hotels and employee discounts within your hotel brand
• Incentive based bonus program

Equal Opportunity Employer

Island Hospitality uses E-Verify to confirm work authorization in all municipalities where it is required by law.