Assistant General Manager Jobs

By the Sea Resorts is hiring an Assistant General Manager for our beautiful beachfront properties in beautiful Panama City Beach, Florida. You will balance your time between two locations.
Hotel management experience required. Brand hotel, Maestro and/or Opera experience is preferred but not required.
By the Sea Resorts offers all full time employees paid time off, affordable health, vision and dental insurance, company-paid life insurance, retirement plan with company match and paid time off.
Job Duties:
Partnering with General Manager to develop and implement business strategies for the hotel which are aligned with the hotel’s overall mission, vision, values and strategies
Monitors status regularly and adjusts strategies as appropriate
Ensures alignment of the hotel’s operations with owner and corporate objectives by serving as liaison for management
Develops the annual budget and capital budget in conjunction with Finance, General Manager, and the Chief Operating Officer.
Collaborates with other company businesses to leverage resources, purchases, revenues and training opportunities
Achieves the hotel’s profit, customer service and revenue goals by directing the day-to-day operation of the hotel
Seeks opportunities to publicize the hotel through development and implementation of a public relations strategy and by building a network within the community
Works with hotel leadership team to continually improve hotel operations
Analyzes business results on a regular basis and takes actions to improve results as appropriate
Leverages system-wide expertise and resources where possible in order to incorporate best practices and deliver services on a cost effective basis
Ensures that the hotel adheres to brand standards of operations
Maximizes profitability by using forecasting techniques to ensure appropriate staffing
Through leadership, creates a culture of employee engagement and development
Develops and implements strategies and practices which support employee engagement
Develops and recruits the human resources necessary to achieve hotel and Management Services’ goals
Directs the development and implementation of strategies and practices which support employee engagement throughout the hotel
Oversees facets of human resources management including the recruitment and selection, training & development, recognition and performance management of the work force
Takes active role in recruitment and selection of qualified candidates
Communicates performance expectations and provides employees with on-going feedback
Provides employees with coaching and counseling as needed to achieve performance objectives and reach their fullest potential
Drives employee engagement through the creation and implementation of departmental action plans
Creates 100% guest satisfaction by providing the By the Sea Resorts experience through performance that demonstrates the standards of genuine hospitality and exceeding guest expectations. Provides employees with the training and resources they need to maximize employee engagement and deliver Yes I Can! service and teamwork
Communicates and reinforces the vision for customer service to all managers, supervisors and employees
Creates an environment that encourages employees to provide the service brand behavior hospitality and teamwork
Ensures that all minimum requirements of the 100% Guest Satisfaction Guarantee are in place and understood by all employees
Ensures that the hotel delivers 100% Guest Satisfaction by developing customer feedback avenues (soliciting input, reports, etc.) and focusing management team on identifying trends and developing and implementing solutions
Creates an environment that provides employees with the tools, training and environment they need to deliver the service brand behavior and teamwork
We are an equal opportunity and affirmative action employer and make employment decisions without regard to age, race, religion, national origin, gender, disability, veteran status, genetic information, sexual orientation and gender identity or any other protected class.
Visa Requirements: All candidates must be in possession of identification providing authorization to work in the United States as defined in the immigration Reform and Control Act of 1968 (IRCA). This position does not offer sponsorship or Work Visas