Assistant General Manager Jobs

Our Story TITLE Boxing Club is the world’s leading authentic heavy bag boxing club.
Our proprietary 52-week boxing journey incorporates skill progression and interval training for a true full-body workout in a ‘no judgments’ environment. Each authentic heavy bag boxing workout combines the benefits of high-impact training and stress relief while incorporating technique and fun into each class.
TITLE Boxing Club is also an opportunity to join like-minded individuals and share in physical and mental progress in a supportive and engaging environment.
At TITLE Boxing Club, it’s about impressing one person: yourself. Whether you walk into one of our clubs never having boxed before, or you are an experienced boxer looking to polish your skills, each and every class has one goal: to make sure you leave empowered and equipped with a new, better, more powerful skillset.
Anyone, anywhere, anytime. At TITLE Boxing Club, you’re better for having been.
Position Overview
The Assistant General Manager supports the General Manager in ensuring that all sales, fitness, and operation functions within the club provide the best member experience, team member environment, and contribute to the club’s financial success. The Assistant General Manager trains and develops a diverse, high-performing team and provides leadership and direction to ensure the team achieves goals in a way that reflects the company’s values. This position is responsible for communicating and upholding company policies and standards and delivering on our commitment to delivering the best boxing experience available.
Roles & Responsibilities:

• Support the General Manager in maintaining a fully engaged and high-performing team that aligns with company values and goals
• Train and coach Sales Associates to ensure all employees are trained in operations, fitness, sales, and company policies
• Help to resolve member concerns and escalate to the General Manager when necessary
• Create and conduct team-building activities
• Help to instill a sense of common responsibility and teamwork across club functions to maintain positive member and team member experience
• Establish a fun, safe, healthy, and community-focused club culture that delivers high member satisfaction and achieves maximum profitability.
• Offer direction, motivation, and guidance toward achieving individual and company goals
• Drive results through fitness by analyzing performance and recommended improvements
• Other duties as assigned by leadership
• Ensure a high percentage of membership enrollments by supporting the sales team and managing the execution of the club sales strategy

Qualifications

• Strong organization skills
• A passion for the fitness industry and helping people live healthy lives
• Ability to motivate others
• Exceptional interpersonal skills
• 1-3 years in an assistant manager or manager role preferred
• Fitness experience preferred, especially in a boxing or boutique fitness gym
• 3-5 years of broad retail/hospitality/operations industry experience
• Strong verbal and oral communication skills

Education

• CPR/First Aid/ARD Certification required
• High school diploma or GED required

Physical Requirements

• Occasional requirements to demonstrate or explain proper physical fitness activity, technique, or procedures
• Ability to work a varied schedule to support the needs of the business, including extended workdays, weekends, and holidays
• Typing, using the telephone and computer mouse
• Must be able to lift 45 lbs.
• Frequent sitting, standing, walking, and stair climbing
• Ability to move about club floors and rooms